Oki Data CONFIDENTIAL
42930511TH Rev. 2 239 /
7.8.3 Can't Create a Certificate
When you cannot create a certificate, you may have the following situations:
Refer to the applicable section and correct the problem:
• Information on some of the required items is missing.
→ Refer to 7.8.3.1 Information on some of the required items is missing.
• The printer is in the middle of printing operation.
→ Refer to 7.8.3.2 Printer is in the middle of printing operation.
7.8.3.1 Information on some of the required items is missing.
Unless information on all the required items is entered, you cannot create a certificate.
When creating a certificate, you must enter information on CommonName, Organization, Locality, State/
Province and Country/Region. (Organization Unit may be omitted.)
What to do: Enter appropriate values for all the required items and execute the creation of the certificate.
For the details of the items to enter, refer to 5.1.3 Required user entry items for creating a
certificate.
For more about how to create a certificate, refer to 5.2 Creating a Certificate from Web
Browser or 5.3 Creating a Certificate from AdminManager.
7.8.3.2 The printer is in the middle of printing operation.
When the printing is in the middle of printing operation, you cannot create a certificate. (Printing
operation has the priority over the creation of the certificate.)
What to do: Create a certificate when all the other operations have been completed.
When creating a self-signed certificate, creating CSR of a certificate created by a certification
authority and installing the certificate, you must make sure that the printer does not engage
in other activities (e.g. printing) until the operations (creating a self-signed certificate, creating
CSR and installing the certificate) are completed.
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