Oki Data CONFIDENTIAL
42930511TH Rev. 2 217 /
Category Items to confirm Contents
7.7.1.2Collecting Setting and Environment Information
Table 7-4 List of setting/environment information check items
NIC settings
Wireless
network
information
Access point
settings
Network
settings
Can be confirmed from the ope pane or Network Informa-
tion print.
These setting values cannot be confirmed from the
Network Information print or the ope panel, so ask the
user how he has set them over the phone.
(Due to the security concerns, Keys are not displayed.
Certificates can be confirmed by utility/Web if the wireless
connection has been made.)
Can be confirmed from the ope pane or Network Informa-
tion print.
SSID and channel used. Examine the peripheral access
points and ad hoc wireless terminal devices as well.
Access points installed in periphery, other than APs used.
Need to pay attention to the existence of hidden access
points that the administrator does not know and access
points of adjoining floors and buildings, as well.
User’s wireless environment setting information
Check if the access point’s FW version is the latest one.
Confirm in the vendor’s Web page, etc.
Items that can be set and the function vary with the
product.
Depending on the access point model, the High Speed
Mode (Frame bursting) may be set to Enable in the
default.
Access point LAN side network settings
LPR / Port9100 / HTTP / SNMP / etc.
Including routers and switches that exist in the route of the
printer, AP and client PC.
When it is set to get the IP address from the DHCP
server, check the DHCP server settings.
Wireless Settings
Network Type, Communication Mode, SSID,
Authentication
Authentication and encryption related
settings
(WEP Key, Pre-Shared Key, EAP certifi-
cates, etc.)
Network settings
(IP Address / Subnet Mask / Default
Gateway)
SSID/channel
Peripheral access point installation state
Wireless Settings
(Ad hoc/Infrastructure, SSID, Channel,
wireless standard (1lb/g/a), Authentication/
Encryption settings)
Access point model/FW version
MAC Address Filtering and other security
settings
High Speed Mode (Super A/G etc) setting
Network settings
Protocol the user uses to communicate with
the wireless NIC.
Subnet address/gateway address
DHCP server settings
Fig. 7-4(Ref) Network Summary wireless status description example
Category Items to confirm Contents
Server Log Access point’s connected clients information
RADIUS server log
DHCP server log
Some access points have a function that can display the
list of connected wireless terminal devices. If the list
includes the wireless NIC, it is more likely that the
wireless link with the access point has succeeded.
For Authentication with EAP, check the log information of
the RADIUS server.
When IP address has been obtained with DHCP, check
the DHCP server’s address assignment information.
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