Service Call 900-998
D255/D256/M281/M282 6-92 SM
SC No. Type Error Name/Error Condition/Major Cause/Solution
Cases when SC997-00 does not occur;
1. SCS sends command to the copy application.
2. There has been no response from the copy application for
30 sec. (Error count value: 1)
Step1-2 is repeatedly performed 2 times. (Error count value:
4)
3. SCS sends command to the copy application.
There has been response from the copy application. (Error
count value: 1)
 The application ended by an unusual process.
Software bug (mainly the application)
 Check the optional RAM/DIMM/boards required by the
application program.
 Check if the combination of downloaded programs are
correct.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC998-00 D Application start error
 No application was registered to system within a specified
time after the main power was turned ON.
(No application starts/All applications have been terminated
abnormally)
 Application started but cannot be drawn now for some
reason.
 Software bug (mainly the application)
 The optional RAM/DIMM/boards, required by the application
program, are not installed correctly.
 Check the optional RAM/DIMM/boards required by the
application program.
 Check if the combination of downloaded programs are
correct.
 Replace the controller board.
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