Ricoh IM 5000 Series User Manual

When a Message Appears While Using the
Fax Function
• When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
Messages that Appear During Operation or When Sending/Receiving a Fax
Cannot Be Performed
Message Condition Solution and reference
"Cannot detect original
size."
An original is not placed
correctly on the
machine.
Place the original correctly. When you place
an original on the exposure glass, the machine
detects the original size by opening and
closing the exposure glass cover or ADF.
Open the cover or ADF by more than 30
degrees when placing an original.
An original with a
difficult-to-detect size,
even in the regular size,
such as a transparency
or paper with sticky
notes or a custom size
original, is placed on
the machine.
Specify [Scan Size] in [Settings].
"Cannot receive emails
currently."
The machine is receiving
a On-demand Email
Notification (a query e-
mail from the
administrator), and
manual reception
cannot be performed.
Wait a while, and press [Manual Reception:
Email].
10. Troubleshooting
244

Ricoh IM 5000 Series Specifications

General

Bypass Tray	100 sheets
Print Speed (Black)	50 ppm
Print Resolution	1, 200 x 1, 200 dpi
Maximum Paper Size	A3
Memory (RAM)	2 GB
Compatible Models	IM 5000, IM 6000
Type	Multifunction Printer
Function	Print, Copy, Scan, Fax
Paper Tray Capacity	500 sheets
Maximum Paper Capacity	4, 700 sheets
Finisher Options	Booklet Finisher
Additional Paper Trays	Available (optional)
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing	Mopria
Control Panel	10.1-inch Smart Operation Panel
Hard Disk Drive	320 GB
Power Consumption	1, 500 W (max)