Ricoh IM 5000 Series User Manual

Messages that Appear When an Application Site Cannot Be Used
Message Cause Solution and reference
"A server error has
occurred."
An unexpected error
has occurred on the
server.
• See the server maintenance information in
[Information].
• Check whether the Network/Interface
([DNS Configuration], [Control Panel:
Proxy Settings]) are correctly configured.
See "Installing an Application from
Application Site", User Guide (Full
Version).
"Cannot connect to
server which installs
applications. Check
maintenance information
on Information screen or
network settings."
Cannot connect to the
installation server.
"Could not update the
firmware."
"Failed to download the
application"
"Failed to install the
application because an
error has occurred."
"Could not restore the
firmware because the
required data does not
exist."
The firmware from
Application Site has not
been updated.
The firmware cannot be recovered.
"The specified page
cannot be found."
An error has occurred in
Application Site.
See the server maintenance information in
[Information].
"There is insufficient
space to store internally,
delete any unnecessary
applications."
The remaining free
space on the hard disk
is insufficient.
Delete applications that are not necessary.
10. Troubleshooting
300

Ricoh IM 5000 Series Specifications

General

Bypass Tray	100 sheets
Print Speed (Black)	50 ppm
Print Resolution	1, 200 x 1, 200 dpi
Maximum Paper Size	A3
Memory (RAM)	2 GB
Compatible Models	IM 5000, IM 6000
Type	Multifunction Printer
Function	Print, Copy, Scan, Fax
Paper Tray Capacity	500 sheets
Maximum Paper Capacity	4, 700 sheets
Finisher Options	Booklet Finisher
Additional Paper Trays	Available (optional)
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing	Mopria
Control Panel	10.1-inch Smart Operation Panel
Hard Disk Drive	320 GB
Power Consumption	1, 500 W (max)