3.Troubleshooting
40
Error
Code
Suggested Cause Action
and Client-side Machine, the user name and password for
login are unmatched between the two locations.
the Remote Machine and Client-
side Machine.
• Be sure to match the username
and password for login between
the two locations.
Error Code - 05
Error Code Suggested Cause Action
05 An unauthorized user connects to the fax connection. Authorize the user to use fax connection.
Error Code - 06
Error
Code
Suggested Cause Action
06 Timeout error on the node
authentication
Adjust the value of SP5-741-001 to prolong the timeout for
node authentication.
Error Code - 07
Error
Code
Suggested Cause Action
07 Multiple destinations are set in the Client-
side Machine.
In the Client-side Machine, execute SP5-801-021 to
clear AICS memory
Error Code - 08
Error
Code
Suggested Cause Action
08(1)
• A Client-side Machine connects to other
Client-side Machine.
• The Client-side Machine not registered in the
Remote Machine as destinations.
• Connect to the Remote Machine.
• Register the Client-side Machine to the
Remote Machine as a destination.
08(2)
• A Remote Machine connects to other Remote
Machine.
• Wrong Remote Machine registered in the
Client-side Machine.
• Connect to the Client-side Machine.
• Check what Remote Machine registered in
the Client-side Machine.
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