Mainframe Installation
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1) Customer uses RC Gate Type BN1.
RC Gate Type BN1 does not support 2048 bit encryption level communication with Ricoh devices (HTTPS
Managed device). Therefore, the device cannot be registered under RC Gate Type BN 1.
2) Ricoh device (HTTPS Managed) that supports only 512 bit encryption level is registered as an external
appliance.
Only one encryption level can be set for an external appliance for its communication with imaging devices. If a
512 bit encryption level Ricoh device (HTTPS Managed) is registered, the external appliance as well as other
devices must also use 512 bit encryption even if 2048 bit encryption is supported on those devices.
Workaround
For Condition 1:
Advise your customer to change to the latest appliance that supports 2048 bit encryption level communication.
For Condition 2:
1. Manage the device with embedded RC Gate (2048 bit)
2. Exclude non-supported devices (i.e., those devices that cannot be changed from 512-bit to 2048-bit) from the
external appliances, then change the encryption level of external appliances and all managed devices (from 512
bit to 2048 bit).
Specifying the Time and Day of the Week to Prohibit Updating via Web Image Monitor
1.
Start Web Image Monitor.
2. Log in as the machine administrator.
3. Point to [Device Management], and then click [Configuration].