Roche Diagnostics May 2009
Service Manual · Version 9.0 D-37
cobas b 221 system 7 Troubleshooting
Module stops
Message 10489 "Remote lock"
Instrument locked by cobas bge link.
o To remove this lock press "Continue". Log on as a user with the privileg "Remote
unlock".
e
For more information on user management, refer to the cobas b 221 system Reference
Manual
, Chapter "Software modes", section "Security".
Message 10491 "QC setup wizard active"
The QC setup wizard has been started.
o When the QC setup wizard is finished, this message will be removed.
e
For more information, refer to the cobas b 221 system Instructions for Use, Chapter
"Quality control", section "QC setup wizard".
Message 10492 "Data transfer active"
The instrument was locked by starting a data transfer (cobas bge link log file
download).
o This lock will be removed after the data transfer was finished.
e
For more information, refer to the cobas bge link documentation.
Module stops
Error 20000 "SD temp. nOk"
The temperature of the sample distributor falls outside the specified range.
o Turn the instrument off, wait at least 3 minutes, and turn it back on.
o Check cable press fit of the SD connector cable on the mainboard for damage.
e
For details, see Figure Mainboard connectors on page B-90.
o Call up component test and check the SD temperatures.
h [System] > [Component test] > [Control sensors] > [Temperature control] >
[Temperatures SD BG/ISE] / [Temperatures SD MSS].
All SD temperatures not ok –
O Replace power supply.
e
For instructions, see Removing the rear panel on page B-20.
SD temperatures partly not ok –
O Replace sample distributor.
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For instructions, see Replacing the sample distributor on page B-37.
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