Problems and Error Messages
Page 6-2 BASO-2 - 02.06 - V07
6. PROBLEMS
6.1. Problems and error messages
6.1.1. Coffee machine is blocked, no products can be served
Danger!
Inform the authorized after sales service immediately if you cannot
rectify a fault message!
Never open up the machine!
Note:
Your machine cannot dispense products if the following messages appear on its
display.
When the coffee machine is switched on, no products can be served until the
system warms up (approx. 5 min.).
No products can be served because the cup sensor has failed to detect a cup.
Place a cup under the outlet.
See also section 6.2.1
Insert the grouts container. If the message is still displayed, the switch is defec-
tive:
+ Contact After Sales Service!
The product key is stuck or dirty. This problem can be solved by cleaning or
pressing the key several times. If not:
+ Contact After Sales Service!
All product selection is blocked.
Execute the cleaning program as described in chapter 5.3.
Fill up the fresh water tank with drinking water and press the [ ] key (only ap-
plies to coffee machines without a fixed water supply).
Empty the wastewater tank and press the [ ] key (only applies to coffee ma-
chines without a wastewater outlet).
All products have been blocked using the KEY BLOCK card.
Grouts container is missing or is not pushed in far enough.
ÎHeater problem.
+ Contact After Sales Service!
Communication with an external device has been interrupted. Check that the
external devices are properly connected to the mains and to the coffee ma-
chine. If so, and the message still appears:
+ Contact After Sales Service!
selection locked
watertank empty
selection locked
waste watertank full
selection locked
comms. interrupted
<<button?>>
selection locked
selection locked
clean machine
selection locked
container n. i. place
selection locked
12:00 15.10.2001
selection locked
heating timeout
selection locked
heating up
selection locked
cup missing
ª
To Next Page
Loading...
Need help?
General
