Problems and Error Messages
Page 6-6 BASO-2 - 02.06 - V07
6.1.6. Chip card error messages
The following messages indicate handling errors relating to the chip cards.
The card in the card reader is incorrectly inserted (note direction of arrow) or
defective.
The coffee machine is requesting another card type.
A MONEY card has been inserted for the first time or credit is zero. The
MONEY card has not been logged on. Î Load credit onto the MONEY card us-
ing the LOAD card and/or log it on. No payment system is installed.
An error occurred during data transfer to the Î SAVE card. The card was with-
drawn from the card reader too early. Data transfer was incomplete or data are
corrupted Î save data again.
An error occurred during data transfer from the SAVE card Î coffee machine.
The card was withdrawn from the card reader too early. Data transfer was in-
complete or data are corrupted Î
Press [
] key, wait for five seconds, then save data again
The data structure on the card has been damaged because the card was with-
drawn from the card reader during data transfer, or the card is new and needs
logging on, enabling or loading.
The wrong PIN code (Personal Identification Number) was entered.
Repeat procedure.
No payment system is installed.
6.2. Problems without messages (display-messages)
Note:
The following problems may occur without causing the coffee machine to dis-
play an error message.
6.2.1. Cup sensor
If a product is served even though no cup is under the outlet, wipe the lens of
the cup sensor with a soft damp cloth.
If the problem persists:
+ Contact After Sales Service!
If products cannot be served although a cup has been placed under the outlet,
first clean the lens as described above.
If the problem persists:
+ Contact After Sales Service!
* read error
remove card
* mistake
remove card
*wrong PIN-code
remove card
product - * 5 Error!
Press any key...
* data error
remove card
* wrong card
remove card
no accounting
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