When you print the images recorded in Adobe RGB mode using sRGB printers that are
not compatible with Adobe RGB (DCF2.0/Exif2.21), the images are printed at a lower
saturation.
[361] Troubleshooting Troubleshooting Printing
Images are printed with both edges cut off.
Depending on your printer, the left, right, top, and bottom edges of the image may be cut
off. Especially when you print an image shot with [ Aspect Ratio] set to [16:9], the
lateral end of the image may be cut off.
When printing images using your printer, cancel the trimming or borderless settings of the
printer. Consult the printer manufacturer as to whether the printer provides these
functions or not.
When you print images at a shop, ask the shop whether they can print the images without
cutting off both edges.
[362] Troubleshooting Troubleshooting Printing
You cannot print images with the date.
If you want to print images with the date, use [Print Setting] under [Specify Printing].
You can print images with the date superimposed if the printer or the software can
recognize Exif information. For compatibility with Exif information, consult the
manufacturer of the printer or the software.
Using PlayMemories Home (Windows version only), you can insert a date even into
images that were taken without recording the date.
When you print images at a shop, images can be printed with the date if you ask them to
do so.
[363] Troubleshooting Troubleshooting Others
The lens gets fogged.
Moisture condensation has occurred. Turn off the product and leave it for about an hour
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