[248] Troubleshooting Sound
No TV sound is output from the receiver.
Check the type and connection of the HDMI cable, optical digital cable, or audio cable that is
connected to the receiver and the TV (refer to the supplied Startup Guide).
When the system is connected with a TV compatible with Audio Return Channel, make sure
the system is connected to an ARC-compatible HDMI input jack of the TV (refer to the
supplied Startup Guide). If sound is still not output or if sound is interrupted, connect the
supplied optical digital cable and set on the receiver [Setup] - [HDMI Settings] - [Control for
HDMI] to [Off].
If the TV is not compatible with Audio Return Channel (ARC), connect the receiver to the TV
using an optical digital cable (not supplied) or audio cable (not supplied). There will be no
TV sound from the connected speakers when the receiver is connected to an HDMI input
jack of a TV that is not compatible with ARC.
Switch input of the receiver to [TV].
Increase the volume on the receiver or cancel muting.
If the sound of a cable box or satellite box connected to the TV is not output, connect the
device to an HDMI input jack of the receiver and switch the input of the receiver to the input
for the connected device (refer to the supplied Startup Guide).
Depending on the order in which you connect the TV and the receiver, the receiver may be
muted and [Muting] is displayed on the display panel of the receiver. If this happens, turn on
the TV first, then the receiver.
Set the speaker setting of the TV (BRAVIA) to “Audio System.” Refer to the operating
instructions of your TV regarding how to set the TV.
[249] Troubleshooting
Sound
Image and sound are not output from the TV when the
receiver is not turned on.
Set [Setup] - [HDMI Settings] - [Control for HDMI] to [On], and then set [Standby Through]
to [Auto] or [On].
Turn on the receiver, then select the input to which the playing device is connected.
If connected to devices other than those manufactured by Sony that support the Control for
HDMI function, set [Setup] - [HDMI Settings] - [Control for HDMI] to [On].
Make sure the HDMI OUT is set to [HDMI A] or [HDMI A+B].
[250] Troubleshooting
Sound
The sound is output from both the receiver and the TV.
Mute the sound of the receiver or the TV.
[251] Troubleshooting
Tuner
The FM reception is poor.
Extend and adjust the position of the FM wire antenna (aerial) to a place where the
reception conditions are good.
Place the FM wire antenna (aerial) near a window.
[252] Troubleshooting
Tuner
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