Fault codes
Recommended solutionPossible causeFault code
Top Tray sensor fault049-100
049-101
049-102
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
Bypass exit sensor fault049 104
049 105
049 106
049 108
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
Stacker sensor fault049 113
049 114
049 115
049 116
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
Bypass path sensor fault049 117
049 119
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
Stacker exit sensor jam049 121
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
15-11
Xerox
®
770 Digital Color Press
User Guide
High Capacity Stacker (HCS)