October 2012
2-94
ColorQube 8570/8870 Service Manual
Tray 2 is Missing, Unload Output Tray (when not full)
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
Tray 2 is Missing (when inserted)
A Tray 2 error has occurred. The following troubleshooting procedure applies to this error.
Initial Actions
• Remove the tray and inspect the tray cavity to ensure that it is free of obstructions or
debris.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Part (Chapter 5 - Parts List)
• Paper Size Switch, PL 6.1 Item 1
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 5, I/O Board P/J Locations
• Figure 8, I/O Board, Sensors (1 of 2)
Procedure
Check the Paper Size Switch wiring connector P/J701 for damage or being unplugged. Is the
connection secure and undamaged?
YN
Reseat and/or replace the wiring harness.
Replace the Paper Size Switch (REP 6.1).
Unload Output Tray (when not full)
An Output Tray error has occurred. The following troubleshooting procedure applies to this
error.
Initial Actions
• Remove all paper from the Output Tray.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Exit Assembly, PL 3.1 Item 13
• Engine Exit Flag, PL 6.1 Item 8
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 1, Right Side Wire Routing
• Figure 8, I/O Board, Sensors (1 of 2)
Procedure
Check the Exit Flag for free movement. Is the Flag bent, warped, or unseated?
YN
Check the Exit Flag wiring harness connector P/J601. Is the connection secure and
undamaged?
YN
Reseat and/or replace the wiring harness.
Replace the Exit Assembly (REP 3.13).
Reseat or replace the Exit Flag.
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