Xerox COLORQUBE 8570 Service Manual

October 2012
2-101
ColorQube 8570/8870 Service Manual
Jam Codes
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
V2M 72,300 Tray 2 removed during pick
from Tray 2.
1. Check the Paper Size Switch (PL 6.1
Item 1) operation. Replace the Switch
(REP 6.1) if necessary.
NOTE: Refer to Checking Fuses for location of the Fuses.
X2* 73,910 Tray 3 Pick Flag actuated
unexpectedly or stuck open
during any action.
1. Check that the Tray Media Guides are
set correctly.
2. Check the tray pick area for paper or
any obstruction.
3. Replace the 525-Sheet Feeder (REP
3.12).
NOTE: (X2D, Y2D, Z2D) - can be blown
Fuse F301 or F302 on the Power Control
Board. Power cycle the printer to reset the
Fuse.
Y2* 74,910 Tray 4 Pick Flag actuated
unexpectedly or stuck open
during any action.
Z2* 75,910 Tray 5 Pick Flag actuated
unexpectedly or stuck open
during any action.
X3N 73,101 Tray 3 Pick Flag timed-out pick
from Tray 3 (Mispick).
1. Check the Pick Flag (located on the top
front of the 525-Sheet Feeder - PL 3.1
Item 12) for correct operation. Replace
the 525-Sheet Feeder (REP 3.12) if
necessary.
2. Check for supported media.
3. Reduce the amount of media loaded in
the tray and reposition the Guides to fit
snugly against the media.
4. Check the Pick and Retard Rollers for
damage, debris or excessive wear.
Clean Tray 1 Pick Roller/Tray 2/3/4/5
Retard Roller or replace the Roller
(REP 3.10) as necessary.
5. Try running media from another tray.
6. Check that the Tray Lift Motor (PL 4.1
Item 6) is functioning properly. Replace
the Motor (REP 4.6) if necessary.
7. Replace the 525-Sheet Feeder (REP
3.12).
Y3N 74,101 Tray 4 Pick Flag timed-out pick
from Tray 4 (Mispick).
Z3N 75,101 Tray 5 Pick Flag timed-out pick
from Tray 5 (Mispick).
Table 2 Jam Code Troubleshooting
Code
Fault
Code
Description Procedure
X4* 73,952 Tray 3 Motor stall during any
action.
1. Check the Pick Flag (located on the top
front of the 525-Sheet Feeder - PL 3.1
Item 12) for correct operation. Replace
the 525-Sheet Feeder (REP 3.12) if
necessary.
2. Check for supported media.
3. Reduce the amount of media loaded in
the tray and reposition the Guides to fit
snugly against the media.
4. Check the Pick and Retard Rollers for
damage, debris or excessive wear.
Clean Tray 1 Pick Roller/Tray 2/3/4/5
Retard Roller or replace the Roller
(REP 3.10) as necessary.
5. Try running media from another tray.
6. Check that the Tray Lift Motor (PL 4.1
Item 6) is functioning properly. Replace
the Motor (REP 4.6) if necessary.
7. Replace the 525-Sheet Feeder (REP
3.12).
Y4* 74,952 Tray 4 Motor stall during any
action.
Z4* 75,952 Tray 5 Motor stall during any
action.
Table 2 Jam Code Troubleshooting
Code
Fault
Code
Description Procedure

Xerox COLORQUBE 8570 Specifications

General

Brand	Xerox
Model	COLORQUBE 8570
Category	Printer
Language	English