PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
There is a network-connectivity issue. If the printer is connected to a network:
1. Verify that the Ethernet cable is connected to the
printer.
2. On the printer Ethernet connector, verify that the
green LED is On. If not, reseat both ends of the
Ethernet cable.
3. Examine the TCP/IP address in the Communication
section of the Configuration Report. For details, refer to
Printing the Configuration Report.
4. If the TCP/IP address is 0.0.0.0, the printer needs
more time to acquire an IP address from the DHCP
server. Wait 2 minutes, then print the Configuration
Report again.
5. If the TCP/IP address is unchanged, or begins with
169, contact your network administrator.
There is a wireless network setup or connectivity issue. Verify that the Wireless Network Adapter is installed
and properly configured. For details, refer to
Connecting to a Wireless Network.
PRINTING TAKES TOO LONG
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
The printer is set to a slower printing mode. For
example, the printer is set to print on Heavyweight
paper or Envelopes.
It takes more time to print on certain types of special
paper. Ensure that the paper type is set properly in the
print driver and at the printer control panel. For details,
refer to Print Speed.
The printer is in Power Saver mode. It takes time for printing to start when the printer is
coming out of Power Saver mode.
The way the printer was installed on the network could
be an issue.
Determine if a print spooler or a computer sharing the
printer is buffering all print jobs and then spooling
them to the printer. Spooling can slow print speeds. To
test the speed of the printer, print some information
pages such as the Demonstration Print. For details,
refer to Information Pages. If the page prints at the
rated speed of the printer, there could be a network or
printer installation issue. For more help, contact the
system administrator.
The job is complex. Wait. No action needed.
The print-quality mode in the driver is set to Enhanced. Change the print-quality mode in the print driver to
Standard.
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Xerox
®
VersaLink
®
B71XX Series Multifunction Printer User Guide
Troubleshooting
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