Xerox VersaLink B71 Series User Manual

Paper Jam Message Stays On
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
Paper remains jammed in the printer or finisher. Recheck the paper path and ensure that you have
removed all of the jammed paper from the printer and
finisher areas.
One of the printer doors is open. Check the doors on the printer. Close any door that is
open.
Note: Check for, and remove, torn pieces of paper in the paper path.
Jams During Automatic 2-Sided Printing
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
Using paper of the wrong size, thickness, or type. Use paper of the correct size, thickness, or type. For
details, refer to Supported Standard Paper Sizes for
Automatic 2-Sided Printing.
Paper is loaded in the wrong tray. Ensure that paper is loaded into the correct tray. For
details, refer to Supported Paper.
Tray is loaded with mixed paper. Load the tray with only one type and size of paper.
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B71XX Series Multifunction Printer User Guide
Troubleshooting

Xerox VersaLink B71 Series Specifications

General

Brand	Xerox
Model	VersaLink B71 Series
Category	All in One Printer
Language	English