Zebra TC21 Product Reference Guide

About This Guide
15
VoLTE delivers superior voice quality over cellular networks, while Zebra’s advanced VoWiFi technology,
included with the Mobility DNA Enterprise License, delivers superior voice quality over all of your WiFi
voice applications. For example, Push-to-Talk Express* for basic walkie-talkie style communications, the
Workforce Connect PTT Pro* subscription service for walkie talkie-style communications over cellular and
WiFi networks, and Workforce Connect Voice* to turn TC21 and TC26 devices into fully-featured PBX
handsets.
* Optional Zebra voice solutions available for purchase. Push-to-Talk Express and Workforce Connect
PTT Pro do not require the MDNA Enterprise license. Workforce Connect Voice and other third party full
duplex voice solutions require the MDNA Enterprise license for performance and support.
Licensed Features
NOTE: Android Multi-User Mode is not supported by the Mobility DNA Enterprise License. Entering
Multi-User Mode on a device with an active Mobility DNA Enterprise License may cause undefined
behavior.
The features listed below are only available on this device with the purchase of a Mobility DNA Enterprise
License. A single license unlocks all premium features on the device. Some apps may require a download
from zebra.com/support
. Please contact your administrator or go to zebra.com for more information.
Core OS, Apps, and mDNA
Core OS, apps, and mDNA features that require the purchase of a Mobility DNA Enterprise License.
• PowerPrecision
• PowerPrecision Console
• Zebra Volume Control
• Secure NFC through EMDK
• Firmware Over the Air (FOTA)
• Device Tracker
• Enterprise Keyboard
• Device Central
• NG SimulScan through EMDK and DataWedge
• WFC Voice
WWAN and Connectivity
WWAN and connectivity features that require the purchase of a Mobility DNA Enterprise License.
• Fusion Configuration Service Providers (CSPs)
• Bluetooth Silent Pairing
• Bluetooth NFC Tap and Pair
• Bluetooth CSPs
• Disable future pairing with remote Bluetooth devices.
• Do not allow the device to be visible to other devices over Bluetooth.
• Allow Silent Pairing

Zebra TC21 Specifications

General

Display diagonal	5 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display resolution	1280 x 720 pixels
Battery capacity	3100 mAh
Battery life (max)	10 h
Battery recharge time (off)	4 h
Flash memory	32 GB
Internal memory	3 GB
Internal memory type	-
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Maximum memory card size	128 GB
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Security algorithms	EAP-PWD, EAP-PEAP, EAP-TLS, EAP-TTLS, LEAP, MSCHAPv2, WEP, WPA, WPA-AES, WPA-TKIP, WPA2, WPA2-AES, WPA2-TKIP
Rear camera resolution (numeric)	13 MP
USB 2.0 ports quantity	1
RFID reader	No
Scanner type	1D/2D
Certification	RoHS 2011/65/EU; 2015/863 REACH SVHC 1907/2006
Product color	Black
International Protection (IP) code	IP67
Speakers	Mono
Operating system version	10
Operating system installed	Android
Number of cores	8
Processor model	660
Processor family	Snapdragon
Processor frequency	1.8 GHz
Processor manufacturer	Qualcomm
Storage temperature (T-T)	-30 - 70 °C
Operating temperature (T-T)	-10 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Harmonized System (HS) code	84713000

Weight and Dimensions

Depth	13.7 mm
Width	79 mm
Height	158 mm
Weight	236 g