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Zebra TC21 Product Reference Guide

Zebra TC21
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Applications
63
Diagnostic Tool
The Diagnostic Tool is a utility that determines the health of the device. Use the Diagnostic Tool to
troubleshoot the device.
Running Subsystem Tests
To run a subsystem test:
1. Swipe up from the bottom of the Home screen and touch .
2. Touch RUN TEST. The app tests all enabled subsystems (by default, only the Battery and System
tests). See Settings to enable subsystem tests.
3. To view each subsystem test, touch Subsystem Tests.
4. Touch one of the subsystems to view details. The results are indicated by status icons next to each
test.
Settings
By default only the Battery and System tests are enabled. To enable other tests:
1. Touch > Settings.
2. Touch to the left of the test name. A green box with a checkmark appears.
3. Touch SAVE.
4. Touch Yes to confirm.
5. Touch the Back button.
Battery Test Information
The following test options determine the state of the battery:
Battery Level - Current battery charge level
Battery Voltage - Current battery voltage
•Status - Whether the battery is charging (on AC power) or discharging (on battery power)
Power Source - Whether the device is receiving power from the battery or from an external source
Temperature - Current battery temperature
Charge Cycles - Number of charge cycles completed
Manufacture Date - Manufacture date of the battery.
Table 10 Subsystem Test Result Indicators
Status Icon Description
Test passed.
Test failed.
Test not supported or not enabled.

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Zebra TC21 Specifications

General IconGeneral
Display diagonal5 \
Touch technologyMulti-touch
Touchscreen typeCapacitive
Display resolution1280 x 720 pixels
Battery capacity3100 mAh
Battery life (max)10 h
Battery recharge time (off)4 h
Flash memory32 GB
Internal memory3 GB
Internal memory type-
Compatible memory cardsMicroSD (TransFlash), MicroSDHC, MicroSDXC
Maximum memory card size128 GB
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version5.0
Security algorithmsEAP-PWD, EAP-PEAP, EAP-TLS, EAP-TTLS, LEAP, MSCHAPv2, WEP, WPA, WPA-AES, WPA-TKIP, WPA2, WPA2-AES, WPA2-TKIP
Rear camera resolution (numeric)13 MP
USB 2.0 ports quantity1
RFID readerNo
Scanner type1D/2D
CertificationRoHS 2011/65/EU; 2015/863 REACH SVHC 1907/2006
Product colorBlack
International Protection (IP) codeIP67
SpeakersMono
Operating system version10
Operating system installedAndroid
Number of cores8
Processor model660
Processor familySnapdragon
Processor frequency1.8 GHz
Processor manufacturerQualcomm
Storage temperature (T-T)-30 - 70 °C
Operating temperature (T-T)-10 - 50 °C
Operating relative humidity (H-H)5 - 95 %
Harmonized System (HS) code84713000
Weight and Dimensions IconWeight and Dimensions
Depth13.7 mm
Width79 mm
Height158 mm
Weight236 g

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