i
Confidential
TABLE OF CONTENTS
REGULATION ...........................................................................................................vi
SAFETY INFORMATION ............................................................................................x
CHAPTER 1 SPECIFICATIONS ......................................................................... 1-1
1. SPECIFICATIONS LIST .............................................................................................................. 1-1
1.1 General ............................................................................................................................... 1-1
1.2 Network Connectivity .......................................................................................................... 1-4
1.3 Service Information ............................................................................................................. 1-5
1.4 Supplies .............................................................................................................................. 1-6
1.5 Paper .................................................................................................................................. 1-7
1.5.1 Paper handling ....................................................................................................... 1-7
1.5.2 Media specifications ............................................................................................... 1-7
1.6 Printable Area ..................................................................................................................... 1-8
CHAPTER 2 TROUBLESHOOTING ................................................................... 2-1
1. INTRODUCTION ......................................................................................................................... 2-1
1.1 Precautions ......................................................................................................................... 2-1
1.2 Initial Check ........................................................................................................................ 2-2
2. OVERVIEW ................................................................................................................................. 2-4
2.1 Cross-section Drawing ........................................................................................................ 2-4
2.2 Paper Feeding .................................................................................................................... 2-5
2.3 Operation of each part ........................................................................................................ 2-6
2.4 Block Diagram .................................................................................................................... 2-7
2.5 Components ....................................................................................................................... 2-8
3. LED ERROR INDICATION AND FAILURES .............................................................................. 2-9
3.1 LED indication at Operator Calls ........................................................................................ 2-9
3.2 LED indication at Service Calls ......................................................................................... 2-12
3.3 Error messages in the Status Monitor .............................................................................. 2-17
3.4 Error indication at Service Calls ........................................................................................ 2-18
3.5 Image Defect Examples .................................................................................................... 2-20
4. ERROR SYMPTOM/ERROR CAUSE AND REMEDY .............................................................. 2-21
4.1 Paper Feeding Problems .................................................................................................. 2-21
4.1.1 Pickup function of Paper tray does not work. ....................................................... 2-21
4.1.2 No feeding ............................................................................................................ 2-21
4.1.3 No paper fed manual feed slot ............................................................................. 2-22
4.1.4 Double feeding ..................................................................................................... 2-22
4.1.5 Paper jam ............................................................................................................. 2-23