TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 12
BHL-FB-MFC-5100C-FM5.5
If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and
test print procedures at least five times. If ink is still missing after the fifth cleaning
and test print, replace the ink cartridge for the clogged color. (Perhaps the ink cartridge
was in your MFC over six months or the expiration date written on the cartridge
package has passed. Or, the ink may not have been stored properly before use.)
After replacing the ink cartridge, check it by printing another Print Quality
Check Sheet. If the problem still exists, repeat the cleaning and test print
procedures at least five times for the new ink cartridge. If ink is still missing,
call Customer Service at 1-800-284-4329 (
in USA), 1-877-BROTHER (in
Canada
) or 1-514-685-6464 (in Montreal).
Caution
Do NOT touch the print head. Touching the print head may cause permanent
damage and may void the print head’s warranty.
Packing and Shipping the MFC
Whenever you transport the MFC, use the packing materials that came with your
MFC. If you do not pack the MFC correctly, you could void your warranty.
Caution
■ Do NOT unplug the MFC after a print job until you hear the final click.
1
Remove all the ink
cartridges and attach the
white shipping cover.
(See
Replacing the Ink
Cartridges
, page 19-16.)
2
Attach the protective
yellow bar.
To attach the white shipping cover
Protective
Yellow Bar
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