Chapter 6
36
Caller ID 6
Caller ID is a telephone service that allows
the subscriber to see a display of the caller’s
phone number and name if available as the
telephone rings. It is a fast way to screen your
calls. You can respond quickly to calls you
missed, because Caller IDs are received and
stored in your machine memory.
To get the Caller ID Service, apply for the
Caller ID service at your local telephone
company, if available.
Advantages of Caller ID 6
For Business
All businesses profit from a quicker response
to customer calls. Businesses that provide
mail order services, money-lending services
or provide confidential information, can
protect themselves from false orders or
acceptance of false identification.
At Home
Residential customers can protect
themselves from unwanted calls.
How Does the Caller ID Work?6
The Caller ID Appears on the Display
When Your Telephone Rings
6
As your telephone rings, the display shows
you the caller’s phone number or name if
available. Once you answer the call, the
caller’s ID disappears. You will see up to the
first 16 characters of the number and name if
available on the display. (See How to print a
report in chapter 6 in the Advanced User’s
Guide.)
•If ID Unknown appears on the display, it
means that the call came from outside
your caller ID service area.
1
•If ID Withheld appears on the display, it
means the caller intentionally blocked the
transmission of his/her ID.
1
1
Depends on network function.
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