Troubleshooting
67
B
Out of Memory The machine's memory is full. Copy operation in progress
Do one of the following:
Press Stop/Exit and wait until the
other operations in progress finish
and then try again.
The memory card or USB Flash
memory drive you are using does not
have enough free space to scan the
documents.
Delete unused files from your memory
card or USB Flash memory drive to
make some free space and then try
again.
Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the
back of the machine) and remove the
jammed paper. (See Printer jam or
paper jam on page 71.)
Make sure the paper length guide is
adjusted to the correct paper size. Do
not extend the paper tray when you
load A5 or smaller size paper.
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a paper clip or
ripped paper is in the machine.
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, see Transferring
your faxes or Fax Journal report
on page 68 before disconnecting the
machine so you will not lose any
important messages. Then,
disconnect the machine from the
power for several minutes and
reconnect it.
Unusable Device
Disconnect device
from front connect
or & turn machine
off & then on
A broken device has been connected
to the USB direct interface.
Unplug the device from the USB direct
interface, then press On/Off to turn
the machine off and then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash memory
drive that is not supported has been
connected to the USB direct interface.
For more information, visit us at
http://solutions.brother.com/
Unplug the device from the USB direct
interface.
Wrong Paper Size Paper is not the correct size.
Check that the Paper Size setting
matches the size of paper in the tray.
Load the correct size of paper, and then
press
Mono Start
or
Colour Start
.
(See
Paper Size on page 17
.)
Error Message Cause Action