Canon Pro9500 Mark II Series User Manual

Advanced Guide
Troubleshooting
Contents
> Routine Maintenance > Cleaning the Paper Feed Rollers
Cleaning the Paper Feed Rollers
If the Paper Feed Rollers are dirty or paper powder is attached to them, paper may not be fed properly. In
this case, clean the Paper Feed Rollers. Cleaning will wear out the Paper Feed Rollers, so perform this
only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.
Make sure that the power is turned on, and remove any paper from the printer.
2.
Open the Front Tray gently, and pull out the Front Tray Extension.
Gently press the upper center of the Front Tray to open it.
Important
If the Inner Cover is open, close it.
3.
Open the printer driver setup window.
See
Opening the Printer Driver Setup Window (Windows)
.
4.
Clean the Paper Feed Rollers.
(1)
Click the Maintenance tab.
(2)
Click Roller Cleaning.
(3)
Confirm the displayed message, and click OK.
The Paper Feed Rollers will rotate as they are cleaned.
5.
Make sure that the Paper Feed Rollers stop rotating, and load paper when the
Page 76 of 541 pagesCleaning the Paper Feed Rollers

Canon Pro9500 Mark II Series Specifications

General

Print Technology	Inkjet
Max Print Resolution	4800 x 2400 dpi
Number of Ink Cartridges	10
Borderless Printing	Yes
Connectivity	USB 2.0
Ink Type	Dye-based
Ink Palette	Cyan, Magenta, Yellow, Photo Cyan, Photo Magenta, Red, Green, Black, Matte Black
Media Sizes Supported	4x6, 5x7, 8x10, Letter, Legal, 13x19
Paper Handling	Auto Sheet Feeder
Operating System Compatibility	Windows, Mac
Weight	32.0 lbs (14.5 kg)