Cisco 2509 - Router - EN User Manual

A-15
User Guide for Cisco Secure ACS for Windows Server
78-14696-01, Version 3.1
Appendix A Troubleshooting Information for Cisco Secure ACS
User Authentication Issues
User can authenticate but authorizations are
different from expected.
Different vendors use different AV pairs. AV pairs
not used in one vendor protocol are ignored by
another vendor protocol.
Make sure the user settings reflect the correct
vendor protocol; for example, Cisco RADIUS.
User cannot log in. Re-enable the user account or reset the failed
attempts counter.
Authentication fails. The retry interval is too short. (The default is 5
seconds.) Increase the retry interval
(tacacs-server timeout 20) on the AAA client to
20 or greater.
Check the Failed Attempts report.
Condition Recovery Action

Cisco 2509 - Router - EN Specifications

General

Brand	Cisco
Model	2509 - Router - EN
Category	Software
Language	English