ASR 5000 Installation Guide â–„
Appendix D
RMA Shipping Procedures
This appendix describes the procedures for packaging and returning ASR 5000 chassis components via the Cisco Return
Material Authorization (RMA) process.
For detailed information on Cisco RMA policies (including detailed shipping instructions), go to the Product Online
Web Returns (POWR) link on www.cisco.com.
Important: To ensure warranty coverage, these procedures also apply to shipments between customer sites or
parts depots.
This appendix includes the following sections:
ï‚· RMA Overview
ï‚· Packaging ASR 5000 Cards