CD820 Instant Issuance System User’s Guide 33
Optional Multi-Hopper
Cleaning a printer equipped with the optional multi-hopper involves two steps: cleaning the
printer and cleaning the hopper rollers. To start the cleaning process, refer to “Prepare the Printer
for Cleaning”.
Prepare the Printer for Cleaning
1. Power on the printer.
2. Unlock the printer and open the printer supplies
access door.
3. Open the printer cover and remove the print ribbon
cartridge.
4. Remove the used cleaning sleeve from the ribbon
cartridge. (The ribbon must remain installed on the
ribbon cartridge.)
5. Replace the ribbon cartridge in the printer and close
the cover.
6. Open the multi-hopper door and remove any
unprinted cards.
7. Open the cleaning card package, remove the
cards, and insert the cleaning cards into the
hoppers. (Plan to run the cleaning cards
immediately. The cleaning cards dry out if they are
out of the package for more than a few minutes.)
8. Close the multi-hopper door and lock the printer.
The front panel displays Ready and the U
SER light
shows steady green.
Continue with “Clean the Printer” on page 34.
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