CD820 Instant Issuance System User’s Guide 53
103: Printer problem
The printer had an error. The card will be canceled.
1. Press the printer POWER button to power off the printer.
2. Press the P
OWER button again to power on the printer.
104: Critical problem
The printer had a serious error. The card will be canceled.
1. Press the printer P
OWER button to power off the printer.
2. Request service.
The system must remain powered off.
105: Magstripe data error
The printer failed to verify that the correct magnetic stripe data was written on the card.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message.
HINTS & TIPS
The card might have been turned the wrong way. A diagram inside the input hopper shows
the correct orientation.
The card might not have a magnetic stripe.
106: Magstripe data not found
The printer did not find magnetic stripe data on card.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message.
HINTS & TIPS
The card might not match printer settings or the data sent.
Ask the system administrator to verify that the card, the data, and the printer settings match.
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