CD820 Instant Issuance System User’s Guide 55
110: Print ribbon out or missing
The printer does not have usable ribbon. To complete the current card:
1. Open the printer and remove the ribbon cartridge.
2. Install a new ribbon and cleaning roller.
3. Replace the cartridge and close the printer.
Press the U
SER button on the printer to clear the message.
HINTS & TIPS
Used ribbon has negative images of printed data. To keep the data confidential, follow your
company policy to discard used ribbon.
111: Card not picked
The printer did not pick a card. To complete the current card:
For printers with an input hopper, open the input hopper, add or reposition cards, and close the
hopper.
For printers with a single-card feed, push the card in until the printer picks it.
Press the U
SER button on the printer to clear the message.
112: Card hopper empty
The printer did not detect cards in the input hopper.
Add cards to the input hopper.
Press the U
SER button on the printer to clear the message.
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