38 Troubleshooting
Locate a Problem Within the Card Production
System
For typical components of the system, refer to “Card Printer System Overview” on page 12. If any
one of the following components does not work properly, printing cards can be affected.
Card production software
Card production software formats the types of data used to print cards. Make sure that the
card production software features you use work with your printer.
Other components of the system
An ID or badge system usually includes a camera to take photos, and may include other
capture devices for biometric data. The proper use and maintenance of these components is
important to the quality of cards you produce.
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