Troubleshooting
104
Problem Page
Problems relating to im-
ages
No images appear.
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
p.105
Moving images being projected from a computer are not projected. p.105
"Not supported" is displayed
p.105
"No Signal" is displayed
p.106
Keystone distortion of projected image p.106
Images are fuzzy or out of focus. p.106
Interference or distortion appears in the images. p.106
The image is truncated (large) or small, or only a part of the image is
projected.
p.107
Image colors are not right.
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
*
p.107
Images appear dark. p.107
Projection stops automatically. p.108
Slideshow does not start p.108
Sound problems No audio, or the audio is too low p.108
Problems when projection
starts
The projector does not turn on. p.109
Problems with the remote
control
The remote control does not respond. p.109
Problems with the control
panel
Cannot make settings on the control panel. p.109
Problems with 3D Cannot project correctly in 3D. p.110
Problems with HDMI HDMI Link does not function. p.110
The device name is not displayed under device connections. p.111
Bluetooth device prob-
lems
Cannot Connect Bluetooth Device p.111
The audio and connection for the Bluetooth device disconnects p.111
Problems with WirelessHD Cannot project WirelessHD images. p.112
Interference, distortion, or interruption appear in WirelessHD. p.112
Half of the image on the left or right stops projecting or the image is
doubled up.
p.113
Network problems Cannot access the network via wireless LAN. p.113
The image contains static during network projection. p.113
*
Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
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