❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to
dierent
SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the printer.
❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
❏ Most wireless routers have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the wireless router. See the manual provided with the
wireless router for details.
Solving Problems
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When You Cannot Make Network Settings
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Cannot Connect from Devices Even Though Net
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