❏ In Mac OS, check the following.
❏ Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then make sure the printer (fax) is displayed.
e
printer (fax) is displayed as "FAX XXXX (USB)" or "FAX
XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
❏ Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
& “Check Fax Connection” on page 84
& “Basic Settings Menu” on page 84
& “Connecting the Printer to a Phone Line” on page 75
& “Uninstalling Applications” on page 184
& “Installing the Latest Applications” on page 183
Cannot Send Faxes
❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
& “Basic Settings Menu” on page 84
& “Cannot Send or Receive Faxes” on page 219
Cannot Send Faxes to a Specic Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
❏ If the recipient machine does not pick up your call within 50 seconds aer the printer has nished dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses aer the fax number to send the fax. e
is used to enter pauses.
A hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
❏ If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, press the
r
button, select Edit, and then
change Fax Communication Mode to Slow(9,600bps).
Related Information
& “Sending Faxes Dialing from the External Phone Device” on page 141
& “Managing Contacts” on page 63
& “Cannot Send or Receive Faxes” on page 219
Solving Problems
>
Problems when Sending and Receiving Faxes
>
Cannot Send Faxes to a Specic Recipient
220