Version 1.1, 08/2013. Copyright 2012 Hitron Technologies
106
Version 1.1, 08/2013. Copyright 2013 Hitron Technologies
106
Hitron CGN3 User’s Guide
8
Troubleshooting
Use this section to solve common problems with the CGN3 and your network. It
contains the following sections:
None of the LEDs Turn On on page 106
One of the LEDs does not Display as Expected on page 107
I Forgot the CGN3’s IP Address on page 107
I Forgot the CGN3’s Admin Username or Password on page 107
I Cannot Access the CGN3 or the Internet on page 108
I Cannot Access the Internet and the DS and US LEDs Keep Blinking on page
108
I Cannot Connect My Wireless Device on page 108
Problem: None of the LEDs Turn On
The CGN3 is not receiving power, or there is a fault with the device.
1 Ensure that you are using the correct power adaptor.
Using a power adaptor other than the one that came with your CGN3 can
damage the CGN3.
2 Ensure that the power adaptor is connected to the CGN3 and the wall socket (or
other power source) correctly.
3 Ensure that the power source is functioning correctly. Replace any broken fuses
or reset any tripped circuit breakers.
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