Troubleshooting 92
Unable to send a test email
Symptom: An Email Address Disabled warning appears.
Action: Be sure that all email addresses entered on the Email Setup tab (on page 56) are valid and
enabled.
Unable to set event delays using telnet
Action: Event delays must be set using the iPDU web interface.
User account locked after entering incorrect
password
Action:
• Wait for the iPDU configured Lockout Time to expire, and then log in using the proper account
credentials.
• Have an administrator reset the Login Retry Count For All Users using the Session Settings submenu
option of the HP Intelligent PDU Service Menu.
Web interface performance is slow
Action: For security, the system defaults to HTTPS. Web interface performance can be improved by using
HTTP.
When resetting or powering on the iPDU, the
browser does not display the web interface
Action: Allow 15 to 30 seconds for the iPDU to boot.
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