HP StorageWorks P9000 User Manual

9 Troubleshooting
This chapter provides error codes, troubleshooting guidelines, and customer support contact information.
• Troubleshooting, page 77
• Error Codes, page 77
• Calling HP Technical Support, page 93
Troubleshooting
For general troubleshooting information on the Storage system, see the HP StorageWorks
XP24000/XP20000 Disk Array Owner's Guide. Table 20 on page 78 and Table 21 on page 85
contain error codes and recommended actions for error situations.
Error Codes
ccnv Messages
For the error message CCNVn1n2n3-s1, the following applies:
• n
1
: Indicates the program that output the message.
1: Message output by the utility.
• n
2
n
3
: Message sequence number.
• s
1
: An alphabetic character to indicate who the message is for.
I: Message for user.
Message text will follow, describing the error condition. System action describes actions taken by the
system after the message is output and User Action describes actions to be taken by the user once the
P9000 Data Exchange Code Converter User Guide 77

HP StorageWorks P9000 Specifications

General

Brand	HP
Model	StorageWorks P9000
Category	Storage
Language	English