G 19
0708.USA
10 Troubleshooting
This chapter enables the user to identify and correct basic faults and the results of
incorrect operation. When locating a fault, proceed in the order shown in the table.
Fault Possible cause Action
Truck does not
drive.
– Battery plug not con-
nected.
– Check the battery plug and connect if
necessary.
– Safety gates open – Close the safety gates
– EMERGENCY DIS-
CONNECT switch
pressed
– Unlatch EMERGENCY DISCON-
NECT switch
– Key switch in “0” posi-
tion
– Set key switch to “I”
– Battery charge too low. – Check battery charge, charge battery
if necessary
– Foot switch not
pressed
– Press foot switch
– Faulty fuse. – Check fuses.
– Travel cutout activated – Press travel cutout override switch
(charge battery)
– Travel cutout activated
via aisle end safety de-
vice
– Set foot switch or travel button to
neutral and press it again.
– Chains slack – See “Slack Chain Safety Device
Override” section in Chapter E
Load cannot be
lifted
– Truck not operational – Carry out all measures listed under
“Truck does not start”
– Battery charge too low,
lift cutout
– Check battery charge, charge battery
if necessary
– Chains slack – See “Slack Chain Safety Device
Override” section in Chapter E
– Faulty fuse. – Check fuses
Rapid travel
disabled
– Main lift raised beyond
0,5 m/ 0.5 yard (1.6 ft)
– Lower Main Lift to below 0,5 m/ 0.5
yard (1.6 ft) m
– WG search mode acti-
vated
– Align truck or turn off WG mode
– No test run performed – Perform lifting and lowering
Truck cannot be
steered
– Truck not operational – Carry out all measures listed under
“Truck does not start”
– Narrow aisle mode
switch pressed
– Switch off narrow aisle travel function
G 19
0708.USA
10 Troubleshooting
This chapter enables the user to identify and correct basic faults and the results of
incorrect operation. When locating a fault, proceed in the order shown in the table.
Fault Possible cause Action
Truck does not
drive.
– Battery plug not con-
nected.
– Check the battery plug and connect if
necessary.
– Safety gates open – Close the safety gates
– EMERGENCY DIS-
CONNECT switch
pressed
– Unlatch EMERGENCY DISCON-
NECT switch
– Key switch in “0” posi-
tion
– Set key switch to “I”
– Battery charge too low. – Check battery charge, charge battery
if necessary
– Foot switch not
pressed
– Press foot switch
– Faulty fuse. – Check fuses.
– Travel cutout activated – Press travel cutout override switch
(charge battery)
– Travel cutout activated
via aisle end safety de-
vice
– Set foot switch or travel button to
neutral and press it again.
– Chains slack – See “Slack Chain Safety Device
Override” section in Chapter E
Load cannot be
lifted
– Truck not operational – Carry out all measures listed under
“Truck does not start”
– Battery charge too low,
lift cutout
– Check battery charge, charge battery
if necessary
– Chains slack – See “Slack Chain Safety Device
Override” section in Chapter E
– Faulty fuse. – Check fuses
Rapid travel
disabled
– Main lift raised beyond
0,5 m/ 0.5 yard (1.6 ft)
– Lower Main Lift to below 0,5 m/ 0.5
yard (1.6 ft) m
– WG search mode acti-
vated
– Align truck or turn off WG mode
– No test run performed – Perform lifting and lowering
Truck cannot be
steered
– Truck not operational – Carry out all measures listed under
“Truck does not start”
– Narrow aisle mode
switch pressed
– Switch off narrow aisle travel function