Kyocera FS-9120DN User Manual

CHAPTER 4 TROUBLESHOOTING
4-2
As the following table shows, there are many possible causes of print quality problems, such as blank output. The troubleshooting
procedure for each type of problem is explained below. If you still cannot solve the problem, contact your Kyocera Mita dealer.
2. Print Quality Problems
Printed Results Corrective Action
Completely blank printout
Check the toner container.
Open the printer front cover and check that the toner container is
correctly installed in the printer. See
Toner Container Replacement
on page 5-1
.
All-black printout
Check the main charger unit.
Open the printer front cover and check that the main charger unit is
correctly installed.
Dropouts, horizontal streaks, stray dots
Clean the charger wire.
Open the printer front cover. Pull the cleaning knob slowly in and out
a few times. See
Toner Container Replacement on page 5-1 .
Refresh drum.
See the following procedures in the operator panel and try cleaning
the drum surface using the printer’s built-in cleaning system.
1. Press the
MENU
key, and then press the  or  key to display
>Others.
2. Press the  key , and then press the  or  key to display
>Service >.
3. Press the  key, and then press the  or  key to display >>Drum.
And then press the
ENTER
key twice.
4. The message display shows Please wait, and then the drum
starts turning and stops after approx.3 minutes. The printer
reverts to Ready.
Clean the separator.
Open the printer left cover 1 and clean the separator with a cleaning
brush. See
Toner Container Replacement on page 5-1 .
Black or white vertical streaks
Check the operator panel.
If the Toner low message is displayed and the
! ATTENTION
indicator is flashing, install a new toner kit. See Toner Container
Replacement on page 5-1 .
Clean the charger wire.
Open the printer front cover. Pull the cleaning knob slowly in and out
a few times. See
Toner Container Replacement on page 5-1 .
Table 4-2
(Continued on next page)

Kyocera FS-9120DN Specifications

General

I/O ports	1 x Fast Ethernet 10/100 Base TX; 1 x High speed bi-directional parallel (IEEE 1284); 1 x USB 2.0 (High-Speed); 1 x KUIO LV Option-Interface slot.
Custom media sizes	88 x 148 mm - 297 x 450 mm
Power requirements	AC 220/240 V 50/60 Hz
Standard input trays	2 x 500
Recommended media weight	60 - 105 g/m²
Power consumption (active)	920 W
Maximum print size	297 x 420 mm
Maximum ISO A-series paper size	A3
Color	No
Print technology	Laser
Time to first page (black, normal)	7 s
Print speed (black, normal quality, A4/US Letter)	36 ppm
Memory slots	2
Storage media	HDD
Processor model	Power PC 750CX
Built-in processor	Yes
Maximum internal memory	544 MB
Internal storage capacity	20 GB
Sound power level (standby)	39 dB
Sound pressure level (printing)	53 dB
Total input capacity	1200 sheets
Maximum input capacity	4200 sheets
Paper tray 2 input capacity	200 sheets
Maximum duty cycle	55000 pages per month
Sustainability certificates	ENERGY STAR
Power consumption (standby)	160 W
Power consumption (PowerSave)	12 W

Weight and Dimensions

Dimensions (WxDxH)	585 x 639 x 615 mm