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Lenovo x3550 M4 User Manual
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6.
Slide
the
server
all
the
way
into
the
rack
until
it
latches.
Connecting
the
cables
The
following
illustrations
show
the
locations
of
the
input
and
output
connectors
of
the
server
.
Figure
80.
Cover
installation
Figure
81.
2.5-inch
model
front
of
server
Figure
82.
3.5-inch
model
front
of
server
Chapter
2.
Installing
optional
devices
95
112
114
Table of Contents
Default Chapter
5
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
10
Inspecting for Unsafe Conditions
10
Guidelines for Servicing Electrical Equipment
11
Safety Statements
12
Chapter 1. The System X3550 M4 Server
19
The Documentation CD
21
Hardware and Software Requirements
21
Using the Documentation Browser
22
Related Documentation
22
Notices and Statements in this Document
24
Server Features and Specifications
24
What Your Server Offers
28
Reliability, Availability, and Serviceability
32
IBM Systems Director
33
Server Controls, Leds, and Power
34
Front View
34
Operator Information Panel
35
Light Path Diagnostics Panel
37
Rear View
38
Server Power Features
41
Chapter 2. Installing Optional Devices
43
Instructions for Business Partners
43
How to Send DSA Data
44
Server Components
44
System-Board Internal Connectors
46
System-Board External Connectors
46
System-Board Switches, Jumpers, and Buttons
47
System-Board Leds
49
System-Board Optional-Device Connectors
50
Installation Guidelines
51
System Reliability Guidelines
52
Working Inside the Server with the Power on
53
Handling Static-Sensitive Devices
54
Removing the Cover
54
Removing the Air Baffle
55
Installing Drives
56
Drive Ids
56
Installing Hot-Swap Hard Disk Drives
58
Installing Simple-Swap Hard Disk Drives
59
Installing an Optional DVD Drive
61
Installing an Optional DVD Drive Cable
64
Installing a Memory Module
66
DIMM Installation Sequence
69
Memory Mirrored Channel
70
Memory Rank Sparing
71
Installing a Memory Module
72
Installing an Adapter
73
Installing a Serveraid SAS/SATA Controller
77
Installing the Serveraid Adapter Memory Module
81
Installing a RAID Adapter Battery or Flash Power Module
81
Installing the Dual-Port Network Adapter
83
Installing a Power Supply
87
Installing a Hot-Swap Ac Power Supply
87
Installing a Hot-Swap DC Power Supply
90
Installing a Hot-Swap Fan
96
Installing a USB Embedded Hypervisor Flash Device
98
Installing an Additional Microprocessor and Heat Sink
99
Thermal Grease
106
Installing a SAS/SATA 4 Pac HDD Option
108
Installing the Operator Information Panel Assembly
109
Completing the Installation
110
Replacing the Air Baffle
111
Replacing the Cover
112
Connecting the Cables
113
Updating the Server Configuration
114
Chapter 3. Configuring
115
Updating the Firmware
115
Configuring the Server
116
Using the Serverguide Setup and Installation CD
118
Serverguide Features
118
Using the Setup Utility
120
Using the Boot Manager
126
Starting the Backup Server Firmware
126
The Updatexpress System Pack Installer
127
Using the Integrated Management Module
127
Using the Remote Presence and Blue-Screen Capture Features
128
Using the Embedded Hypervisor
130
Configuring the Ethernet Controller
131
Enabling Features on Demand Ethernet Software
132
Enabling Features on Demand RAID Software
132
Configuring RAID Arrays
132
Advanced Settings Utility Program
132
Updating IBM Systems Director
133
Updating the Universal Unique Identifier (UUID)
134
Updating the DMI/SMBIOS Data
136
Chapter 4. Troubleshooting
141
Start here
141
Diagnosing a Problem
141
Undocumented Problems
143
Service Bulletins
143
Checkout Procedure
144
About the Checkout Procedure
144
Performing the Checkout Procedure
145
Diagnostic Tools
145
Light Path Diagnostics
148
System Pulse Leds
158
Event Logs
159
Viewing Event Logs Without Restarting the Server
161
Post
162
Dynamic System Analysis
162
Clearing the Event Logs
162
Automated Service Request (Call Home)
165
Electronic Service Agent
165
Error Messages
166
Troubleshooting by Symptom
166
CD/DVD Drive Problems
167
General Problems
167
Hard Disk Drive Problems
168
Hypervisor Problems
170
Intermittent Problems
171
Keyboard, Mouse, or USB-Device Problems
171
Memory Problems
173
Microprocessor Problems
174
Monitor and Video Problems
175
Network Connection Problems
177
Optional-Device Problems
177
Power Problems
179
Serial-Device Problems
185
Serverguide Problems
186
Software Problems
187
Universal Serial Bus (USB) Port Problems
187
Video Problems
187
Solving Power Problems
187
Solving Ethernet Controller Problems
189
Solving Undetermined Problems
190
Problem Determination Tips
191
Recovering the Server Firmware (UEFI Update Failure)
192
In-Band Manual Recovery Method
192
In-Band Automated Boot Recovery Method
194
Out-Of-Band Method
194
Automated Boot Recovery (ABR)
194
Nx-Boot Failure
195
Chapter 5. Parts Listing, Lenovo System X3550 M4 Type 7914
197
Replaceable Server Components
197
Structural Parts
206
Power Cords
207
Chapter 6. Removing and Replacing Components
211
Returning a Device or Component
211
Internal Cable Routing and Connectors
211
Cabling SAS/SATA Serveraid Controller
211
Cabling Backplane
213
Cabling RAID Adapter Battery or Flash Power Module
215
Cabling Specpower
216
Cabling DVD Drive
217
Cabling Operator Information Panel
218
Cabling Front USB and Video Connector
219
Removing and Replacing Server Components
220
Removing and Replacing Structural Parts
220
Removing and Replacing Tier 1 Crus
229
Removing a DVD Drive
236
Removing the DVD Drive Cable
242
Removing an Adapter
258
Removing a Power Supply
278
Replacing the System Battery
303
Removing the Bezel
305
Replacing the Bezel
307
Replacing the Front Usb Connector Assembly
310
Removing and Replacing Tier 2 Crus
317
Removing the System Board
332
Replacing the System Board
336
Appendix A. Integrated Management Module II (IMM2) Error Messages
341
IMM Events that Automatically Notify Support
342
Appendix B. UEFI/POST Diagnostic Codes
537
Appendix C. DSA Diagnostic Test Results
549
DSA Broadcom Network Test Results
549
DSA Brocade Test Results
553
DSA Checkpoint Panel Test Results
556
DSA CPU Stress Test Results
557
DSA Emulex Adapter Test Results
558
DSA EXA Port Ping Test Results
560
DSA Hard Drive Test Results
560
DSA Intel Network Test Results
561
DSA LSI Hard Drive Test Results
564
DSA Mellanox Adapter Test Results
564
DSA Memory Isolation Test Results
566
DSA Memory Stress Test Results
599
DSA Nvidia GPU Test Results
600
DSA Optical Drive Test Results
603
DSA System Management Test Results
605
DSA Tape Drive Test Results
611
Appendix D. Getting Help and Technical Assistance
615
Before You Call
615
Using the Documentation
616
Getting Help and Information from the World Wide Web
616
How to Send DSA Data
616
Creating a Personalized Support Web Page
617
Software Service and Support
617
Hardware Service and Support
617
Taiwan Product Service
617
Notices
619
Trademarks
620
Important Notes
620
Recycling Information
621
Particulate Contamination
621
Telecommunication Regulatory Statement
622
Electronic Emission Notices
622
Federal Communications Commission (FCC) Statement
622
Industry Canada Class a Emission Compliance Statement
622
Avis de Conformité À la Réglementation D'industrie Canada
623
Australia and New Zealand Class a Statement
623
European Union EMC Directive Conformance Statement
623
Germany Class a Statement
623
Japan VCCI Class a Statement
624
Japan Electronics and Information Technology Industries Association (JEITA) Statement
624
Korea Communications Commission (KCC) Statement
625
Russia Electromagnetic Interference (EMI) Class a Statement
625
Index
627
4
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Lenovo x3550 M4 Specifications
General
Brand
Lenovo
Model
x3550 M4
Category
Server
Language
English
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