Contents
Safety ...............vii
Guidelines for trained service technicians ....viii
Inspecting for unsafe conditions ......viii
Guidelines for servicing electrical equipment . . ix
Safety statements .............x
Chapter 1. The System x3550 M4 server 1
The Documentation CD...........3
Hardware and software requirements .....3
Using the Documentation Browser ......4
Related documentation ...........4
Notices and statements in this document .....6
Server features and specifications .......6
What your server offers ..........10
Reliability, availability, and serviceability ....14
IBM Systems Director ...........15
Server controls, LEDs, and power .......16
Front view..............16
Operator information panel ........17
Light path diagnostics panel........19
Rear view ..............20
Server power features ..........23
Chapter 2. Installing optional devices 25
Instructions for Business Partners .......25
How to send DSA data ..........26
Server components ............26
System-board internal connectors ......28
System-board external connectors ......28
System-board switches, jumpers, and buttons . . 29
System-board LEDs...........31
System-board optional-device connectors . . . 32
Installation guidelines ...........33
System reliability guidelines ........34
Working inside the server with the power on . . 35
Handling static-sensitive devices ......36
Removing the cover ...........36
Removing the air baffle ..........37
Installing drives .............38
Drive IDs ..............38
Installing hot-swap hard disk drives .....40
Installing simple-swap hard disk drives ....41
Installing an optional DVD drive ......43
Installing an optional DVD drive cable ....46
Installing a memory module.........48
DIMM installation sequence ........51
Memory mirrored channel ........52
Memory rank sparing ..........53
Installing a memory module........54
Installing an adapter ...........55
Installing a ServeRAID SAS/SATA controller . . . 59
Installing the ServeRAID adapter memory module 63
Installing a RAID adapter battery or flash power
module ................63
Installing the dual-port network adapter.....65
Installing a power supply .........69
Installing a hot-swap ac power supply ....69
Installing a hot-swap dc power supply ....72
Installing a hot-swap fan ..........78
Installing a USB embedded hypervisor flash device 80
Installing an additional microprocessor and heat
sink .................81
Thermal grease ............88
Installing a SAS/SATA 4 Pac HDD option ....90
Installing the operator information panel assembly 91
Completing the installation .........92
Replacing the air baffle .........93
Replacing the cover...........94
Connecting the cables ..........95
Updating the server configuration ......96
Chapter 3. Configuring ........97
Updating the firmware ..........97
Configuring the server...........98
Using the ServerGuide Setup and Installation
CD................100
Using the Setup utility .........102
Using the Boot Manager.........108
Starting the backup server firmware.....108
The UpdateXpress System Pack Installer . . . 109
Using the integrated management module. . . 109
Using the remote presence and blue-screen
capture features ...........110
Using the embedded hypervisor ......112
Configuring the Ethernet controller .....113
Enabling Features on Demand Ethernet software 114
Enabling Features on Demand RAID software 114
Configuring RAID arrays ........114
Advanced Settings Utility program .....114
Updating IBM Systems Director ......115
Updating the Universal Unique Identifier
(UUID) ..............116
Updating the DMI/SMBIOS data ......118
Chapter 4. Troubleshooting .....123
Start here...............123
Diagnosing a problem .........123
Undocumented problems ........125
Service bulletins ............125
Checkout procedure ...........126
About the checkout procedure.......126
Performing the checkout procedure .....127
Diagnostic tools ............127
Light path diagnostics .........130
Event logs .............141
POST ...............144
Dynamic System Analysis ........144
Automated service request (call home) .....147
Electronic Service Agent .........147
Error messages .............148
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