17-6 System Maintenance
17.2 Troubleshooting
If any persistent system malfunction is experienced, e.g. an onscreen error message, blank
imaging screen, absent menus, please refer to the table below. If the failure can’t be eliminated,
please contact Mindray Customer Service Department or sales representative.
Troubleshooting Table
After the AC power
input is connected,
the power indicator
does not light on.
Abnormal power system
or incorrect connection of
the power cord.
Check if the system is plugged in.
Check if the system circuit
breaker is in the Up position.
Check if the plug has not become
loosened or dislodged from the
back of the system.
The power indicator
of the monitor is
light on, but image
is blank.
The interval between
turning off and restarting
the system is too short –
wait a minimum time of
20 seconds.
The monitor brightness or
contrast may be
improperly set.
Turn off the system and wait a
minimum time of 1 minute, and
then restart the system.
Adjust the monitor brightness and
contrast back to factory defaults.
The monitor
displays the
characters and
menus but no
images.
The transmission power,
overall gain or TGC
controls are improperly
set.
Check if a probe is
connected and/or fully
connected.
The system is in the
frozen status.
Adjust the transmission power,
gain or TGC control.
Ensure proper probe connection.
Unfreeze the image.
The image quality is
degraded
The exam mode is not
correct.
The settings of the image
post processing are not
correct.
The image presets are
inappropriate.
Select an appropriate exam
mode.
Adjust the settings of the image
via post processing or reset the
post processing to the default
values.
Reset the factory default presets.
The button is
responseless with
the system buzzing
There is too much dirt
blocking the button
Check the control panel for the
button being blocked and press it
several times to release it.
Clean the button.