Motorola MC1000 Integrator Guide

8 - 2 MC1000 with Windows CE 5.0 Integrator Guide
Troubleshooting
Mobile Computer
Table 8-1 Troubleshooting the Mobile Computer
Problem Cause Solution
Mobile computer does
not turn on.
Main battery not
charged.
Charge or replace the main battery in the mobile computer.
Main battery not
installed properly.
Ensure battery is installed properly. See
Main Battery Installation
on page 1-3
.
System crash. Perform a warm boot. If the mobile computer still does not turn on,
perform a cold boot. See
Waking the Mobile Computer on page
1-8
.
Rechargeable main
battery did not charge.
Battery failed. Replace battery. If the mobile computer still does not operate, try a
warm boot, then a cold boot. See
Waking the Mobile Computer
on page 1-8
.
Mobile computer
removed from cradle
while battery was
charging.
Insert mobile computer in cradle and begin charging. The standard
main battery requires up to 4 hours to recharge fully and the
extended life main battery requires up to 6 hours to recharge fully.
Extreme battery
temperature.
Battery does not charge if battery temperature is below 32°F (0°C)
or above 104°F (40°C).
Cannot see characters
on display.
Mobile computer not
powered on.
Press the
Power button.
During data
communication, no
data was transmitted,
or transmitted data was
incomplete.
Mobile computer
removed from cradle
or unplugged from
host computer
during
communication.
Replace the mobile computer in the cradle, or reattach the cable
and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup as described in
Chapter 3, ActiveSync .
Mobile computer does
not emit sound.
Volume setting is low
or turned off.
Adjust volume setting.

Motorola MC1000 Specifications

General

Brand	Motorola
Model	MC1000
Category	Handhelds
Language	English