Motorola MC1000 Integrator Guide

8 - 4 MC1000 with Windows CE 5.0 Integrator Guide
Single Slot Serial/USB Cradle
Table 8-2 Troubleshooting the Single Slot Serial/USB Cradle
Symptom Possible Cause Action
Charge LEDs do not
light when mobile
computer or spare
battery is inserted.
See
Figure 2-1 on
page 2-2
.
Cradle is not receiving power. Ensure the power cable is connected securely to both
the cradle and to AC power.
Mobile computer is not seated
correctly in the cradle.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.
Spare battery is not seated
correctly in the cradle.
Remove and re-insert the spare battery into the
charging slot, ensuring it is correctly seated. Note
polarity icon on battery.
Extreme battery temperature. Battery does not charge if battery temperature is below
32°F (0°C) or above 104°F (40°C).
Mobile computer
battery is not
charging.
Mobile computer was removed
from cradle or cradle was
unplugged from AC power too
soon.
Ensure cradle is receiving power. Ensure mobile
computer is seated correctly. If a mobile computer
battery is fully depleted, it can take up to four hours to
fully recharge the Li-ion battery.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
Mobile computer is not fully
seated in the cradle.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.
Extreme battery temperature. Battery does not charge if battery temperature is below
32°F (0°C) or above 104°F (40°C).
Spare battery is not
charging.
Battery not fully seated in
charging slot.
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated. Note polarity icon on
battery.
Battery inserted incorrectly. Ensure the contacts are facing down and toward the
back of the cradle. Note polarity icon on battery.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
Extreme battery temperature. Battery does not charge if battery temperature is below
32°F (0°C) or above 104°F (40°C).
During data
communications, no
data was transmitted,
or transmitted data
was incomplete.
Mobile computer removed from
cradle during communications.
Replace mobile computer in cradle and retransmit.
Incorrect cable configuration. See the system administrator.
Communications software is not
installed or configured properly.
Perform setup as described in
Communication on
page 2-13
.

Motorola MC1000 Specifications

General

Brand	Motorola
Model	MC1000
Category	Handhelds
Language	English