Call Controls
Polycom, Inc. 88
Local Call Recording Parameters
Configuring Shared Line Appearance (SLA) for
Skype for Business
Shared Line Appearance (SLA) feature enables user to share a single line with other contacts as a member
of a group. Each shared line can receive only one incoming call at a time, and users cannot make outgoing
calls from the shared line, including 911 emergency calls.
An incoming call to the shared line is received by all phones sharing the line. Any SLA group member can
place, answer, hold, or resume calls on the line, and all group members can view the status of a call on the
shared line on their phones.
The following features are not supported on SLA lines:
● BToE
● Conference class
● Call Park
Administrators must install the Shared line Application on the Microsoft Front End server and configure SLA
groups in Windows PowerShell.
Administrators can configure a ring tone type, and users can set a ring type from the phone’s Basic Settings
menu.
Hybrid Line Registration
The Polycom Trio 8500 and 8800 system supports hybrid (Skype for Business / Open SIP) registration. You
can simultaneously register one line with Skype for Business or Open SIP and a second line with another
Open SIP server. Similarly, you can choose to register all lines with Open SIP sever. You can also choose
the number of lines you want to use by setting the value in
reg.limit
parameter.
Parameter
Temp l at e
Permitted Values
feature.callRecording.enabled
features.cfg
0 (default) - Disable audio call recording.
1 - Enable audio call recording.
SLA for Skype for Business Parameters
Parameter
Temp l at e
Permitted Values
up.SLA.ringType
Set the ring type for the share line so that users can distinguish between incoming calls to
a private, primary line and the group SLA line. Note that users can set this ring type from
the phone, which overrides the value you set here.
1 (default)
0 - 25
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