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quadient iX-1 Series User Manual

quadient iX-1 Series
280 pages
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Synchronize Call
This type of call should only be done on a request from your Customer Service.
This call updates the automatic call schedule of the machine and the features/options.
To trigger a Synchronize call (as a User):
1. From the home screen:
Press and select the path: Online Services Machine Synchronization
The Mailing System connects to the server and updates.
2. Call is complete.
To trigger a Synchronize call (as Supervisor):
1. As supervisor (see How to Log in as Supervisor on page 180):
From the main menu, select the path: Online Services Machine
Synchronization
The Mailing System connects to the server and updates.
2. Call is complete.
9
Online Services
163
| Page 163 | Jan-27-2023 01:28 |

Table of Contents

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quadient iX-1 Series Specifications

General IconGeneral
WeightVaries by configuration
User InterfaceTouchscreen
Optical Mark Recognition (OMR)Yes
Barcode Recognition (BCR)Yes
DimensionsVaries by configuration
TypeMailing System
ConnectivityEthernet
Duty CycleUp to 30, 000 pieces per month
Feeder CapacityUp to 150 envelopes
Envelope Size (Minimum)90 x 140 mm
Envelope Size (Maximum)229 x 324 mm
Document Size (Minimum)3" x 5"
Print SpeedUp to 150 envelopes per hour
Envelope CapacityUp to 150 envelopes
Folding TypesC-fold, Z-fold, half-fold

Summary

Safety Information

Safety Requirements

Details essential safety precautions and guidelines for connecting and operating the mailing system.

Symbols

Explains the meaning of various symbols used throughout the manual for warnings and notes.

Glossary

Provides definitions for acronyms and technical terms used in the user guide.

Meet Your Mailing System

System Layout

Identifies and describes the main components and physical layout of the mailing system.

Accessories

Lists and describes optional accessories that can be connected to the mailing system.

Control Panel Features

Explains the function of each key and display area on the mailing system's control panel.

Connections

Details the various ports and connectors available on the mailing system for peripherals and power.

Power Management

Describes how the mailing system manages power consumption, including sleep modes.

Processing Mail

Preparing and Starting your Work Session

Outlines the steps for preparing mail and initiating a new work session on the system.

Choosing Stamp Type

Guides users on selecting the appropriate stamp type based on the mail processing requirements.

Processing Examples

Provides practical examples and step-by-step instructions for various mail processing scenarios.

Mail Corrections

Explains procedures for correcting postage amounts or dates applied to mail pieces.

Settings

Covers various system settings related to mail processing, such as account management and rate selection.

Imprints

Imprint Configuration

Details how to configure various elements that appear on the postage imprint.

Imprint Memories

Explains how to create, edit, and use preset imprint memories for faster stamp configuration.

Money Operations

Managing Funds

Describes how to check and add funds to the postage meter (PSD) for postage operations.

Unlocking the PSD (Postal Inspection)

Provides instructions on how to perform a postal inspection to unlock the postage meter.

Setting Warnings

Details how to configure warning thresholds for high postage amounts or low funds.

Funding PIN Code

Explains how to set or cancel a PIN code to control access to postage funding.

Funds Reports

Describes the available reports for tracking postage refill operations and fund usage.

Accounts and Access Control

Postage Tracking and Access Control

Explains how to track postage by account and secure system functions with access control.

Access Control

Details the different access control policies available, such as PIN codes for system access.

Account Modes

Describes the various account modes that can be configured for tracking postage expenses.

Creating Accounts

Provides a step-by-step guide on how to create new accounts within the mailing system.

Managing Accounts

Covers procedures for displaying, creating, editing, activating, and deleting accounts.

Account Reports

Explains how to generate reports related to account activity and postal expenditures.

Change Current Account

Details how to switch the active account for charging postage expenses.

Rates

Selecting a Rate

Guides users on how to select the correct postage rate for different mail pieces and services.

Managing Postal Rates

Covers how to check for rate updates and download new postal rate tables.

Reports

Generating a Report

Explains how to select, generate, and output various reports from the mailing system.

Available Reports

Lists and describes the different types of reports that can be generated by the system.

Online Services

Online Services Overview

Provides a general overview of the features and benefits of using online services.

OLS Call Types

Explains automatic and manual calls to the online server for data updates and service activation.

OLS Connection Tests

Details how to perform diagnostic tests to check the connection to the online server.

System Online Services

Describes online services related to ink management, rate protection, and account upgrades.

eConfirmation Services

Explains how to use eConfirmation services for tracking mail and obtaining postage discounts.

Configuring your Mailing System

Settings Overview

Introduces the two types of settings: user settings and supervisor settings.

Logging in / out as the Supervisor

Provides instructions on how to access and exit the supervisor mode for system configuration.

Display Settings

Covers how to adjust display contrast and change the display language.

System Time-outs and Settings

Details configuration of system sleep timeouts and soft-off timeouts.

Setting Warnings

Explains how to set high-value postage warnings and low-funds thresholds.

Weighing Settings

Covers settings for default weighing type, automatic weight detection, and GEO code.

Postage Imprint Default Settings

Explains how to set default rate, text, and slogan for postage imprints.

Imprint Memories

Describes how to create, edit, and use preset imprint memories for stamp customization.

Connection Settings

Details how to configure postal/online services connection and LAN parameters.

Date and Time

Covers checking and setting the machine's time, date, and automatic date advance.

Maintenance

Ink Cartridge

Provides information about the ink cartridge and instructions for changing it.

Service Processes

Details service procedures like registration updates and removing the meter.

Troubleshooting

Machine Issues

Addresses common machine problems, such as print head cleaning.

Diagnostics

Explains how to access diagnostic data and perform system tests.

System Data

Covers how to display software, hardware, counters, and event lists.

Specifications

Mail Specifications

Details the envelope dimensions and weight specifications the system can handle.

Package Specifications

Outlines the dimensional criteria for packages that must be uploaded to USPS.

General Specifications

Provides general specifications for the mailing system, including dimensions, weight, and power.

Operating Conditions

Specifies the recommended temperature and humidity ranges for operating the system.

System Specifications

Lists system specifications related to accounts and weighing accuracy.

System Changes

Summarizes major changes and functions implemented in the system.

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