7. Troubleshooting
This chapter explains how to resolve problems that have occurred.
Getting Started
This section describes the items to check when the machine does not work properly.
When the Machine Makes a Beeping Sound
The machine makes various beeping sounds to alert users about machine conditions.
The table below describes the factory default beeping patterns and their meanings.
Beep pattern Meaning Cause
Single short beep Notification Sound
Login/Logout
A control panel or screen key was
pressed. You also hear a beeping
sound in this pattern when you log in
to or out from the machine.
Short, then long beep Operation Invalid An invalid key was pressed on the
control panel or screen, or the entered
password was incorrect.
2 long beeps Warm-up When the power is turned on or the
machine exits Sleep mode, the
machine has fully warmed up and is
ready for use.
5 long beeps repeated four
times.
Sound of Less Urgent Level Paper tray is empty.
5 short beeps repeated five
times.
Sound of Urgent Level The machine requires user attention
because paper has jammed, the toner
needs replenishing, or other problems
have occurred.
• Users cannot mute the beeping sound of alert the machine is currently making. When the machine
is making the beeping sound to alert users of a paper jam or toner request, if the machine's covers
are opened and closed repeatedly within a short space of time, the beeping sound might continue,
even after normal status has resumed.
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