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Siemens HiPath 4000 User Manual

Siemens HiPath 4000
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Making calls with multiple lines
123
Step by Step
Third-party monitoring
During a call, a predefined party can be prompted to join
the call as a "witness" using the "Slnt Mon Req" pro-
grammed sensor key. Your call partner is not informed
that a "witness" is joining the call. The "witness" cannot
participate in the call; they can only hear what is being
said.
Prerequisite: Third-party monitoring is configured in
your system and the programmed sensor key "Slnt Mon
Req" is configured on your phone. You are conducting a
call. "Privacy" must be deactivated.
S Briefly press the "Slnt Mon Req" programmed sensor
key twice. The "witness" hears a special tone on their
phone and the message "Connect witness or tape" ap-
pears on their display.
^ The "witness" lifts the handset.
or
T The "witness" presses the line key for the line on which
the call is being conducted.
The "witness" can now listen to the call without being
noticed.
When configuring and using third-party monitor-
ing, please note the applicable data protection
regulations.
Only the "witness" may end silent monitoring, by
hanging up or pressing the line key.

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Siemens HiPath 4000 Specifications

General IconGeneral
ArchitectureModular
Supported protocolsSIP, H.323, ISDN
VoIP SupportYes
ISDN SupportYes
Analog SupportYes
IntegrationCTI, CRM, ERP
CompatibilitySiemens

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