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HiPath 4000
Siemens HiPath 4000 User Manual
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Individual phone configuration
151
Step by Step
Displaying service data
Y
ou can pro
vide your service per
sonnel with the follo
w-
ing inf
ormation for service:
•
the phone ID (phone group ID within y
our communi-
cation sy
stem) and
•
sof
t
war
e version OpenStage.
Prerequisit
e:
T
he phone is in idle mode
Æ
page 24.
v
Open the Progr
am/Service menu
Æ
page 37.
Select and confirm the option shown.
Confirm the option shown.
Select and confirm the option shown.
Phone test?
Asset ID?
Firmware vers
ion?
150
152
Table of Contents
Important Information
2
Trademarks
2
Location of the Telephone
3
Software Update
3
Documentation in Internet
3
Table of Contents
4
General Information
11
About this Manual
11
Service
11
Intended Use
12
Telephone Type
12
Speakerphone Quality and Display Legibility
12
Single-Line Telephone/Multi-Line Telephone
12
Executive-Secretary Functions
12
Getting to Know Your Openstage Phone
13
Openstage 60/80 T User Interface
13
Ports on the Underside of the Phone
14
Openstage Key Module
15
Keys and Controls
16
Function Keys
16
Audio Controls
16
Mode Keys
17
Touchguide
18
Programmable Sensor Keys
19
Keypad
20
Graphic Display
22
Appearance
22
Display Keyboard
23
Context-Dependent Displays
24
Idle Mode
24
Telephony Dialogs
25
Messages
25
Context Menus
26
Pop-Up Window
26
Application Tab
27
Applications Available on Your Openstage Phone
28
Application Navigation
28
Telephony Interface
29
Phonebooks
30
Personal Phonebook
31
LDAP Directory
32
Call Logs
33
Managing Call Logs
33
Entry Details
34
Mailbox
35
Messages (Callback Requests)
35
Voicemail
36
Menu
37
Settings - Service Menu
37
Settings - Telephone User Menu
37
Settings - Administration
38
Applications
38
Help Function
39
Basic Functions
40
Answering a Call
40
Answering a Call Via the Handset
40
Answering a Call Via the Loudspeaker (Speakerphone Mode)
40
Switching to Speakerphone Mode
41
Switching to the Handset
41
Open Listening
42
Ending a Call
42
Making Calls
43
Off-Hook Dialing
43
Dialing in Speakerphone Mode
43
Dialing with a Headset Connected
43
Dialing with DDS Keys
44
Redial
44
Dialing the Last Dialed Number
44
Turning the Microphone on and off
45
Calling a Second Party (Consultation)
46
Switching to the Held Party (Alternating)
46
Transferring a Call
47
Call Forwarding
48
Overview of Forwarding Types
48
Configuring Using the Call Forwarding Key
49
Configuring Using the Program/Service Menu
51
Deleting a Fixed Call Forwarding Destination
52
Displays
52
Using Callback
53
Storing a Callback
53
Accepting a Callback
53
Responding to a Callback Request
54
Checking/Deleting a Saved Callback
54
Enhanced Phone Functions
55
Answering Calls
55
Answering a Call with a Headset
55
Answering a Call Via a DSS Key
55
Accepting a Call for Another Member of Your Team
55
Accepting a Specific Call
56
Picking up a Call in a Hunt Group
57
Using the Speakerphone
57
Making Calls
58
Making Calls Using DSS Keys
58
Dialing a Phone Number from a List
58
Using a Personal Phonebook
58
Using the LDAP Directory
60
Using Speed Dialing
60
Talking to Your Colleague with a Speaker Call
61
During a Call
62
Call Waiting with DSS Key
62
Using the Second Call Feature
62
Activating/Deactivating Second Call
62
Accepting a Second Call with a Sensor Key
63
Accepting a Second Call Via the Menu
63
System-Supported Conference
64
Establishing a Conference
65
Adding a Party
66
Transferring a Conference
67
Disconnecting a Specific Participant from the Conference
68
Entering Commands Using Tone Dialing (DTMF Suffix Dialing)
69
System-Wide Parking
70
Manually Parking a Call
70
Retrieving a Parked Call
70
If You Cannot Reach a Destination
71
Call Waiting (Camp-On)
71
Busy Override - Joining a Call in Progress
71
Hipath 4000 as an Entrance Telephone System (Two-Way Intercom)
72
System-Wide Speaker Call
73
Speaker Call in a Group
74
Announcement (Broadcast) to All Members of a Line Trunk Group
76
Using Call Forwarding
77
Automatically Forwarding Calls
77
Delayed Call Forwarding
77
Forwarding Calls for Other Stations
78
Saving a Call Forwarding Destination for Another Phone and Activating Call Forwarding
78
Saving a Call Forwarding Destination for Fax Pc/Busy Station and Activating Call Forwarding
79
Displaying/Deactivating Call Forwarding for Another Phone
80
Displaying/Deactivating Call Forwarding for Fax/Pc/Busy Stations
81
Changing Call Forwarding for Another Station
81
Leaving/Rejoining a Hunt Group
82
Programming Sensor Keys
83
Configuring Function Keys
83
Configuring Repdial Keys
84
Additional Repdial Key Functions
85
Configuring DSS Keys
87
Changing the Label
89
Deleting Sensor Key Programming
90
Saving Speed Dial Numbers and Appointments
91
Central Speed Dial Numbers
91
Speed Dialing with Extensions
91
Individual Speed Dial Numbers
92
Appointments Function
93
Saving Appointments
93
Using Timed Reminders
93
Phonebooks and Call Logs
94
Personal Phonebook
94
Creating a New Contact
94
Changing Contact Data
96
Managing the Phonebook
97
Managing Groups
98
LDAP Database
100
Finding an LDAP Entry
100
Call Logs
101
View Details
101
Deleting Entries
101
Dialing with Call Charge Assignment
102
Dialing with Project Assignment
102
Call Duration Display
103
Privacy/Security
104
User Password
104
Locking the Telephone to Prevent Unauthorized Use
105
Activating/Deactivating "Do Not Disturb
106
Activating/Deactivating "Speaker Call Protect
107
Caller ID Suppression
108
Identifying Anonymous Callers (Trace Call)
108
More Functions/Services
109
Using Another Telephone in the same Way as Your Own
109
Logging on to Another Phone
109
Logging off from Another Phone
110
Making Calls with Multiple Lines
111
Line Keys
111
Line Utilization
112
Preview
113
Answering Calls with the Line Keys
114
Answering Calls in the Sequence in Which They Are Offered
114
Answering Calls Preferentially
114
Deactivating/Activating Ringing (Call)
115
Dialing with Line Keys
116
Saved Number Redial for a Specific Line
117
Last Number Dialed for a Specific Line
117
Saving Phone Numbers for "Redial on a Line
118
Line Mailbox
118
Retrieving Messages
119
Identifying the Line Used
120
Making Calls on Multiple Lines Alternately
120
Ending the Connection on a Line Key
121
Entering a Call on a Line (Three-Party Conference)
121
Allowing or Blocking a Party from Joining a Call
121
Allowing a Party to Join a Call
121
Blocking Other Parties from Joining a Call
122
Ending the Connection on a Line Key
122
Third-Party Monitoring
123
Holding and Re-Accepting a Call on a Line Key
124
Exclusively Holding and Re-Accepting a Call on a Line Key
124
Accepting a Specific Held Line
125
Forwarding Calls on Lines
125
Ring Transfer
126
Making Calls in an Executive-Secretary Team
127
Calling an Executive or Secretary Phone
127
Accepting Calls for the Executive Phone at the Secretary Phone
128
Accepting Calls for the Executive Phone When Already on a Call
128
Transferring Calls Directly to the Executive Phone
129
Accepting Calls on the Executive Phone
129
Accepting a Call for Another Executive-Secretary Team
129
Using a Second (Executive) Telephone
130
Activating/Deactivating a Second Executive Call
130
Using Signal Call
131
Placing a Messenger Call
131
Defining a Representative for the Secretary
131
Special Parallel Call (ONS) Functions
132
Individual Phone Configuration
133
Adjusting Display Settings
133
Adjusting the Display to a Comfortable Reading Angle
133
Duration for Idle Mode
133
Screensaver
134
Color Scheme
136
Changing Lamp Brightness for Touchslider
137
Adjusting Displays on the Openstage Key Module
138
Adjusting Audio Settings
139
Volumes
139
Room Character
140
Ringer File
141
Activating/Deactivating the Ringer
142
Adjusting the Volume During a Call
142
Configuring Bluetooth
143
Bluetooth Settings
143
Connecting/Disconnecting a Bluetooth Device
145
Managing Bluetooth Devices
146
Context Menu
149
Closing Automatically
149
Setting the Automatic Display Duration
150
Displaying Service Data
151
Bluetooth
152
Discoverability
152
Linking
152
Transferring Contacts
153
Receiving a Vcard
153
Sending a Vcard
154
Using a Bluetooth Headset
155
Testing a Bluetooth Headset
155
Fixing Problems
156
Responding to Error Messages on the Screen
156
Contact Partner in the Case of Problems
157
Troubleshooting
158
Caring for Your Telephone
158
Index
159
Other manuals for Siemens HiPath 4000
User Guide
125 pages
Operation Manual
164 pages
Administration Guide
125 pages
Operating Manual
135 pages
Administrator's Manual
164 pages
Quick Reference Card
2 pages
User Manual
63 pages
Manual
56 pages
Quick Reference
6 pages
Quick Reference Guide
9 pages
4
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Siemens HiPath 4000 Specifications
General
Architecture
Modular
Supported protocols
SIP, H.323, ISDN
VoIP Support
Yes
ISDN Support
Yes
Analog Support
Yes
Integration
CTI, CRM, ERP
Compatibility
Siemens
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