Troubleshooting
12-3
12
Printouts are too dark. Have you changed the
density?
Select appropriate density level. 3-10
9-69
— Run [Calibration]. 9-75
— Run [Developer Refresh]. 9-76
Copies have a moire
pattern (dots grouped
together in patterns
and not aligned
uniformly).
Is the original a printed
photograph?
Set the image quality to [Printer
Output] or [Book/Magazine] in
[Photo].
3-10
Printouts are not
clear.
Did you choose appropriate
image quality for the original?
Select appropriate image quality. 3-10
Dirt on the print side
of the paper.
Is the platen or the document
processor dirty?
Clean the platen or the document
processor.
11-15
— Brush the transfer roller clean. 11-19
— Run [Drum Refresh]. 9-70
— Run [Developer Refresh]. 9-76
— Run [Laser Scanner Cleaning]. 9-76
Printouts are fuzzy.
Is the machine being used in
very humid conditions?
Use in an environment that has
suitable humidity.
—
— Run [Drum Refresh]. 9-70
Images are skewed. Are the originals placed
correctly?
When placing originals on the
platen, align them with the original
size indicator plates.
2-46
When placing originals in the
optional document processor, align
the original width guides securely
before placing the originals.
2-46
Is the paper loaded
correctly?
Check the position of the paper
width guides.
2-29
Symptom Checkpoints Corrective Actions
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