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Phaser 3300
Xerox Phaser 3300 User Manual
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1-18
Phaser 3300MF
P Ser
vice Manual
General Infor
mation
Print Cartri
dge Specifications
Charac
teristi
c
Specificat
ion
T
oner T
ype
One Piece T
ype Print Cartrid
ge
T
oner Life
Initial
4Kpages (ISO 19752
Standard T
est Pattern
), running
Standard: 4
Kpages,High yield:
8K pages
T
oner Level Sensor
No
T
oner Count
Y
es (CRUM)
39
41
Table of Contents
Default Chapter
1
Service Manual
1
Power Safety Precautions
7
General Guidelines
9
Regulatory Information
13
European Union
14
Table of Contents
17
1 General Information
23
Printer Introduction and Overview
24
Technical Support Information
24
Printer Configuration
25
Parts of the Printer
26
Front View
26
Rear View
27
Duplex Unit
28
Lan
28
Control Panel
29
Printer Options
30
Additional Memory
30
Optional 250-Sheet Feeder (Tray 2)
30
Maintenance Items
31
Consumables
31
Specifications
32
General Specifications
32
Print Specifications
34
Scan Specifications
34
Telephone Specifications
37
Fax Specifications
37
Network Specifications
39
Paper Handling Specifications
39
Print Cartridge Specifications
40
Centreware IS
41
Accessing Centreware IS
41
2 Theory of Operation
43
Phaser 3300MFP Operational Overview
44
Summary
44
Paper Path
45
Engine H/W
45
Assembly Description
47
Mechanical Parts Specifications
54
Frame
54
Feeding Part
54
Transfer Assembly
55
Driver Assembly
55
Fuser
56
LSU (Laser Scanner Unit)
58
Print Cartridge
60
FAX Section
61
Line Interface
64
Scan Part
65
Control Panel Section
65
Printer Section
66
Copier Section
69
Telephone Section
69
SMPS & HVPS Board
70
Engine F/W
75
Control Algorithm
75
S/W Descriptions
78
Overview
78
Architecture
78
Data and Control Flow
79
3 Error Messages and Codes
81
Introduction
82
Jam Error Codes
82
Jam 0
82
Duplex Jam 0
85
Error Messages
87
4 General Troubleshooting
93
Procedure for Checking the Symptoms
94
Tech Mode
95
How to Enter Tech Mode
95
Setting-Up System in Tech Mode
95
Data Setup
95
Machine Test
97
Report
99
Paper Feeding Problems
100
Wrong Print Position
100
Multi-Feeding
100
Paper Rolled in the Fuser
100
Paper Rolled in the OPC
101
Defective ADF
101
Printing Problems (Malfunction)
102
Defective Operation (LCD WINDOW) Display
102
Defective LCD Operation
102
Fuser Gear Not Functioning Due to Melting
102
Paper Empty
102
Paper Empty Without Indication
103
Door Open
103
No Beep When the Door Is Open
103
Defective Motor Operation
103
No Power
104
Vertical Line Is Curved
104
Fax & Phone Problems
105
No Dial Tone
105
Defective MF DIAL
105
Defective FAX FORWARD/RECEIVE
106
Defective FAX FORWARD
106
Defective FAX RECEIVE (1)
106
Defective FAX RECEIVE (2)
107
Defective FAX RECEIVE (3)
107
Defective FAX RECEIVE (4)
107
Defective Automatic Receiving
107
Copy Problems
108
White Copy
108
Black Copy
108
Abnormal Noise
108
Defective Image Quality
109
Scanning Problems
109
Defective PC Scan
109
Defective Image Quality of PC Scan
109
Print Cartridge Service
110
Safekeeping of the Print Cartridge
110
Service for the Life of the Print Cartridge
110
Print Cartridge Problems
112
Network Problems Troubleshooting
115
General Problems
115
Macintosh Problems
115
Windows Problems
115
Abnormal Image Printing and Defective Roller
117
5 Print-Quality Troubleshooting
119
Print-Quality Problems Overview
120
Defects Associated with Specific Printer Components
120
Checklist before Troubleshooting Print-Quality
122
Checking the Printer Condition
122
Checklist before Troubleshooting Image Quality
123
Print-Quality Specifications
125
Operating Environment
125
Quality Paper
125
Paper Condition
125
Printer Condition
125
Print-Quality Troubleshooting
126
Print-Quality Defect Definitions
126
Repeating Defect Measurement
127
Vertical Black Line and Band
128
Vertical White Line
128
Horizontal Black Band
129
Black/White Spot
130
Light Image
130
Dark or Black Image
131
Uneven Density
131
Background
132
Ghost (1)
132
Ghost (2)
133
Ghost (3)
133
Ghost (4)
133
Stains on the Front of the Page
134
Stains on Back of the Page
134
Blank Page Print out (1)
135
Blank Page Print out (2)
135
6 Adjustments and Calibrations
137
Altitude Adjustment
138
Altitude Specifications
138
Printer Settings Utility Method (USB Connection Only)
139
7 Cleaning and Maintenance
141
Service Maintenance Procedure
142
Recommended Tools
142
Cleaning
142
Cleaning the Print Cartridge
143
Cleaning the Laser Unit
144
Maintenance
145
RIP (Repair, Inspect, and Prevent) Procedure
145
Software Maintenance
146
Clearing the Memory
146
Flash Upgrade
147
USB Connection
147
Network Connection
148
Resetting Firmware
150
USB Connection
150
Restoring Printer Setting and Network Setting (Network Connection)
150
8 Service Parts Disassembly
153
Overview
154
Standard Orientation of the Printer
155
Preparation
155
Laying the Unit on Its Back
156
Notations in the Disassembly Text
157
Maintenance Items and Consumables
158
ADF Pickup Assembly (PL 13.0.4)
158
ADF Rubber Pad (PL 13.0.3-2)
159
Transfer Roller
160
Pick up Roller (PL3.0.3-9)
161
Fuser Assembly (PL3.0.61)
162
Tray Holder Pad (PL15.0.4)
168
Print Cartridge (PL1.0.16)
170
Covers
171
Upper Cover (Left, Right) (PL2.0.7 & 2.0.8)
171
Front Cover
173
MP Tray Assembly
175
Rear Cover (PL5.1.0)
176
Face up Cover Assembly
177
Side Cover (Left, Right) (PL2.0.5 & 4)
178
Control Board Cover
180
Control Panel (OPE Unit)
181
Middle Cover Assembly
185
MID-Front Cover
186
Duplex
187
Duplex Unit (PL1.0.26)
187
Paper Feeder
188
Pick up Roller Assembly
188
Pick up Roller Shaft
189
Duplex Guide Housing (with Feed Roller)
190
MPF Housing
191
MP Pick up Assembly
192
Feed Roller Parts
193
Pick up Gear Assembly & Solenoids
197
Exit Roller
198
Scanner Assembly
199
ADF Assembly
199
Platen Assembly
204
Xerographics
213
Lsu
213
Crum2 Pba
214
Drive
215
Drive Assembly
215
Duplex Drive Assembly
217
Fuser Drive Assembly
218
Electrical
220
Control Board Shield Assembly
220
Control Board
222
Fax/Modem Board
224
SMPS Shield Assembly
225
Connection PBA
226
Fans
228
HVPS Housing
229
Options
231
Memory Card
231
Optional 250-Sheet Feeder (PL1.1.18)
233
9 Parts List
235
Serial Number Format
236
Using the Parts List
238
Exploded Views and Parts Lists
239
Parts List 1.0 Main
239
Parts List 2.0 Cover Assembly
242
Parts List 3.0 Middle Cover Assembly
244
Parts List 4.0 Front Cover
245
Parts List 5.0 Rear Cover Assembly
246
Parts List 6.0 Frame
247
Parts List 7.0 Fuser Drive Assembly
251
Parts List 8.0 Main Drive Assembly
252
Parts List 9.0 MP Assembly
253
Parts List 10.0 Scan Assembly
255
Parts List 11.0 Platen Assembly
256
Parts List 12.0 Cover Platen Assembly
259
Parts List 13.0 ADF Assembly
261
Parts List 14.0 Control Panel (OPE Unit)
264
Parts List 15.0 Cassette Assembly
266
Parts List 16.0 Fuser Assembly
267
Parts List 17.0 Duplex Unit (Optional)
269
Xerox Supplies and Accessories
271
10 Wiring Diagrams
273
Block Diagram
274
WD 2 Connection Diagram
275
WD 3 Power Signal
276
Control Board Power Signal
276
OPE/ADF Power Signal
277
Hvps/Voltage Map
278
Interconnection Diagrams
279
Block Diagram
279
Control Board Connector Locations
280
Control Board to Laser Unit, Ethernet, USB
281
Control Board to Main and Flat Motors, Clutches, Sensors, Laser Interlock
282
Control Board to HVPS, CRUM, Paper Empty Sensor
283
Control Board to Opt. Tray, Control Panel, ADF Board
284
Control Board to Modem Board, USB Host Board
285
SMPS to HVPS, HVPS to Connection Board (Motors, Fans)
286
Control Board to Fuser, CCD
287
A Appendix
290
Phaser 3300MFP Menu Map
290
Acronyms and Abbreviations
291
4
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Xerox Phaser 3300 Specifications
General
Brand
Xerox
Model
Phaser 3300
Category
All in One Printer
Language
English
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